Director, UX Design & Research

The Director UX Design & Research leads UX strategy design and research across Vuoris ecommerce omnichannel and retail store experiences setting the vision for how customers discover shop and engage with the brand across every channel. 

Youll be the internal voice of the customer helping the broader organization understand prioritize and design around real customer problems. Youll grow both UX design and UX research as disciplines at Vuori raising the craft and rigor of your teams work and developing their skills as the function scales. Youll partner closely with Product Engineering Brand & Creative and Site Experience to unify the customer experience across channels and youll evolve and govern Vuoris design system as it matures keeping it consistent as more teams tools and AI-assisted workflows touch it. 

This role reports to the Senior Director of Digital Product and Experience and leads a small but growing team of UX/UI designers and UX researchers. This is a hands-on Director role  youll set the vision and stay close to the work with real latitude to build the practices standards and structure this function needs as Vuori scales. 

What youll get to do: 

• Serve as Vuoris internal voice of the customer championing customer insight and helping the organization understand and prioritize customer problems 
• Set and unify UX strategy across Vuoris ecommerce omnichannel and retail store experiences ensuring a consistent connected journey across channels 
• Lead and grow both generative and evaluative research practices partnering with Consumer Insights mentoring and developing Vuoris researcher(s) and raising the rigor of insights that inform design and product decisions 
• Build manage coach and develop a growing team of UX/UI designers and UX researchers including regular 1:1s feedback and career-growth planning 
• Lead UX for major cross-channel initiatives ensuring connectivity across the broader ecommerce and omnichannel experience 
• Evolve and govern Vuoris design system ensuring consistency and adoption as it matures across channels and teams 
• Define and evangelize Vuoris evolving ways of working with AI from design-to-code workflows to how the team incorporates AI tools into everyday practice 
• Present design rationale research findings and strategic recommendations to senior stakeholders defending decisions with clear logic and evidence 
• Flex team capacity with outside agency and contractor support  sourcing scoping and managing vendor partners budgets and timelines as needed 
• Establish and evangelize UX design and research best practices across the organization 

Qualifications :

Who you are: 

• 8 years of experience in UX/UI design and/or UX research including 3 years managing or mentoring designers and/or researchers 
• Bachelors degree in UX Design Human-Computer Interaction or a related field or equivalent years of experience preferred 
• Experience leading both design and research functions with fluency across generative and evaluative research methods 
• Experience maintaining or governing a design system in a production environment with strong documentation adoption and consistency practices 
• Proficiency in Figma; familiarity with AI-assisted design tools (e.g. Claude Design) is a plus 
• Comfort operating at the intersection of design and code; you understand or are eager to learn how components tokens and documentation translate into a dev environment 
• Interest and some fluency in how AI tools are changing design and design-to-code workflows 
• Ecommerce omnichannel or retail experience strongly preferred 
• Experience managing outside vendors or agency partners including scoping budgeting and quality control 
• A track record of coaching and developing design and research talent and building team capability over time 
• Strong portfolio or body of work demonstrating both hands-on UX/UI and research craft and systems thinking 
• Demonstrated ability to present and defend design and research decisions to senior stakeholders 
• Comfortable in a fast-paced resource-lean high-autonomy environment; you build process rather than wait for it 
• Excellent written and verbal communication skills 

Additional Information :

Our investment in you:

At Vuori were proud to offer the following to our employees: 

• Health Insurance 
• Savings and Retirement Plan  
• Employee Assistance Program 
• Generous Vuori Discount & Industry Perks 
• Paid Time Off  
• Wellness & Fitness benefits  

The salary range for this role is $181000 per year - $220000 per year. This role is bonus eligible. 

Vuori is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex gender identity sexual orientation race color religion national origin disability protected Veteran status age or any other characteristic protected by law.  

All your information will be kept confidential according to EEO guidelines.

Remote Work :

No

Employment Type :

Full-time