Director, US Cx Strategy and Insights

Galderma is the emerging pure-play dermatology category leader present in approximately 90 countries. We deliver an innovative science-based portfolio of premium flagship brands and services that span the full spectrum of the fast-growing dermatology market through Injectable Aesthetics Dermatological Skincare and Therapeutic Dermatology. Since our foundation in 1981 we have dedicated our focus and passion to the human bodys largest organ - the skin - meeting individual consumer and patient needs with superior outcomes in partnership with healthcare professionals. Because we understand that the skin we are in shapes our lives we are advancing dermatology for every skin story.

We look for people who focus on getting results embrace learning and bring a positive energy. They must combine initiative with a sense of teamwork and collaboration. Above all they must be passionate about doing something meaningful for consumers patients and the healthcare professionals we serve every day. We aim to empower each employee and promote their personal growth while ensuring business needs are met now and into the future. Across our company we embrace diversity and respect the dignity privacy and personal rights of every employee.

At Galderma we actively give our teams reasons to believe in our bold ambition to become the leading dermatology company in the world. With us you have the ultimate opportunity to gain new and challenging work experiences and create an unparalleled direct impact.

Megabrand Strategy & Growth Leadership:

• Lead development of U.S. megabrand strategies for Cetaphil and Differin translating consumer and market understanding into actionable growth plans.

• Partner with Brand Commercial Media HCP and Global teams to shape long-range strategic direction and annual business planning.

• Identify portfolio category and whitespace opportunities that accelerate penetration household growth and market share.

• Serve as a strategic thought partner to Marketing Leadership and the U.S. Leadership Team on key business decisions growth opportunities and enterprise initiatives.

• Support strategic assessments of new business opportunities partnerships acquisitions and emerging market trends.

Consumer & Market Intelligence:

• Lead the U.S. Consumer and Market Insights function establishing a best-in-class learning agenda that informs brand innovation and commercial decisions.

• Translate consumer shopper retailer dermatologist and category insights into clear recommendations that influence action.

• Oversee foundational learning programs including Brand Health Tracking segmentation category architecture innovation testing communication development and claims validation.

• Monitor competitive activity category trends and emerging consumer behaviors to identify risks and opportunities.

Insights-to-Action Leadership:

• Ensure insights are translated into strategic recommendations rather than remaining isolated as research outputs.

• Partner with Brand teams to shape communication strategies innovation pipelines positioning frameworks and go-to-market plans.

• Drive adoption of insights across the organization through compelling storytelling executive presentations and clear business recommendations.

• Build frameworks that connect consumer understanding to business performance and investment decisions.

Measurement & Marketing Effectiveness:

• Lead marketing measurement capabilities including Commercial Mix Modeling Brand Health incrementality media effectiveness and business performance tracking.

• Establish integrated measurement frameworks that provide a holistic view of brand and business health.

• Translate complex data into actionable recommendations that optimize marketing investments and accelerate growth.

Cross-Functional Leadership & Influence:

• Serve as a highly collaborative partner across Brand Commercial Media Sales HCP Innovation Finance and Global teams.

• Align stakeholders around strategic priorities and create clarity in complex business situations.

• Foster an insight-led culture by embedding consumer-centric thinking into business planning and decision-making.

• Mentor and develop team members while building organizational capability in strategic thinking and consumer understanding.

Success Measures:

• Increased brand penetration equity and market share across Cetaphil and Differin.

• Strong adoption of insights and strategy recommendations across the organization.

• Improved effectiveness of marketing investments and business decision-making.

• Identification of new growth opportunities innovation platforms and strategic priorities.

• High levels of cross-functional engagement trust and influence.

• Development of a best-in-class insights and strategy capability for the U.S. business.

Education Knowledge Skills:

• Bachelors degree required; MBA preferred.

• 10 years of experience in consumer marketing brand strategy category management consumer insights consulting or related strategic leadership roles.

• Demonstrated success influencing business strategy through consumer shopper and marketplace understanding.

• Experience leading complex cross-functional initiatives in a matrixed organization.

• Strong strategic planning and growth strategy capabilities.

• Experience with consumer research methodologies segmentation brand health innovation development and marketing effectiveness measurement.

• Exceptional communication and storytelling skills with the ability to influence senior leaders.

• Proven ability to translate complexity into actionable business recommendations.

• Strong financial and commercial acumen.

• Beauty skincare health wellness OTC or adjacent consumer packaged goods experience preferred.

About the Compensation:

In addition to base salary we provide an opportunity to participate in an annual short-term incentive program that is based on corporate performance with a multiplier focused on individual performance. We offer a competitive and comprehensive benefits program including health insurance 401(k) plan with employer match a generous paid time off policy hybrid work schedules and more.

What We Offer in Return:

You will be part of an organization that genuinely values and embraces diversity and inclusion. We believe that reflecting the diverse perspectives of our customers leads to stronger more meaningful outcomes.

Next Steps:

• If your profile is a match we will invite you for a first virtual conversation with the recruiter.

• The next step is a virtual conversation with the hiring manager

• The final step is a panel conversation with the extended team

Our people make a difference:

At Galderma youll work alongside individuals who share your drive as well as those with different perspectives that help us grow. We value the unique contributions of every team member. Our culture of professionalism collaboration and support creates an environment where people can truly thrive and excel.

Employers Rights:

This job description does not list all the duties of the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not an employment contract and either you or the employer may terminate employment at any time for any addition reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this position.

Galderma is an equal opportunity employer dedicated to building an inclusive and diverse workforce. All qualified applicants will receive consideration for employment without regard to race color religion sex disability age sexual orientation gender identity national origin veteran status genetic information or any other characteristic protected by applicable law. Galderma is committed to providing access equal opportunity and reasonable accommodation for individuals with disabilities in employment.

If you are considering employment at Galderma review our job postings at Please be aware of fraudulent job offers and individuals falsely claiming to represent our Human Resources department. Our company will neverrequest or offer payment personal financial information or sensitive data (such as Social Security numbers or bank details) during the early stages of recruitment. All legitimate communications from our HR team will come from official company email domains and follow our established hiring process.