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Director, Travel & Hospitality (Adtech & Martech)

Acxiom

Job Location:

Conway, AR - USA

Monthly Salary: Not provided by the employer

Posted: 22 August 2026 (26 days ago)

Application Deadline: 19 November 2026

Vacancies: 1 Vacancy

Job Summary

The Director Client Managing Partner is the strategic account owner for a portfolio of Acxiom clients in the Travel Hospitality and Entertainment verticals accountable for delivering measurable business outcomes strengthening executive relationships driving revenue growth and ensuring high levels of client satisfaction. This role serves as the primary commercial and strategic partner to the client translating business priorities into Acxiom solutions that create value improve performance and expand the relationship over time. The ideal candidate is a confident independent account leader who can own the strategy forecast pipeline renewals and client experience while effectively leveraging Acxioms cross-functional teams to deliver successful outcomes.

WE NEED:

Business Outcome Leader:Ability to understand a clients business priorities connect Acxiom capabilities to measurable outcomes and ensure the client realizes value from the partnership.

Strategic Relationship Builder:Skilled at building trusted relationships across executive business technical and operational stakeholders creating alignment and expanding Acxioms influence across the account.

Revenue Growth Owner:Proven ability to protect and grow revenue through renewals retention upsell cross-sell new use cases and expansion intoadditionallines of business.

Independent Account Owner:Comfortable leading with autonomy making informed decisions managing ambiguity and owning account strategy client communication financial performance and issue resolution.

Team Orchestrator:Able to lead from the front while activating the right Acxiom resources across delivery product data technology finance legal and executive leadership to solve problems and drive client success.

WHAT WILL YOU DO:

Own the overall client relationship and account strategy for assigned accounts serving as the primary strategic and commercial leader for Acxiom.

Develop and execute account plans that align client businessobjectiveswith Acxiom solutions capabilities and services to deliver tangible business outcomes.

Deliver revenue run rate renewal profitability bookings and incremental growth targets across the assignedbook of business.

Identify qualify and close growth opportunities including renewals expansion upsell cross-sell new use cases andadditionallines of business.

Build trusted executive relationships andmaintainconsistent high-quality communication across client stakeholders and Acxiom leadership.

Lead client business reviews and strategic planning discussions thatdemonstratevalue deliveredidentifynew priorities and advance the partnership.

Serve as the client advocate inside Acxiom ensuring client expectations are understood risks are proactively managed and issues are resolved with urgency and accountability.

Maintainan accurateforecast opportunity pipeline account plan and client records in Salesforce and other required systems.

Lead or support contract negotiations statements of work renewals pricing discussions and commercial escalation points in partnership with legal finance delivery and leadership teams.

Coordinate cross-functional support across delivery product data engineering analytics finance marketing and executive leadership to ensure the client receives the rightexpertiseat the right time.

Bring a consultative value-based approach to client conversations by connecting Acxioms data identity analytics technology and service offerings to client growth efficiency and customer experience goals.

Monitor client satisfactiondeliveryhealth adoption and value realization proactively addressing risks that couldimpactretention growth or the client experience.

Operate with independence and ownership while knowing when and how to engage the broader team to remove barriers accelerate decisions and deliver successful outcomes.

WHAT YOU WILL NEED:

Bachelors degree or equivalent experience with a minimum of ten years of relevant experience in strategic account leadership enterprise sales client management consulting marketing technology data digital or related services.

Demonstrated success owning large complex client relationships with accountability for revenue retention growth profitability and client satisfaction.

Proven ability to build executive relationships influence senior stakeholders and lead strategic conversations tied to measurable business impact.

Strong commercial acumen including experience with forecasting pipeline management renewals contract negotiations pricing and account profitability.

Experience developing account plans and converting client priorities into growth strategies solution roadmaps and actionable opportunities.

Ability tooperateindependently as the account owner while collaborating effectively with cross-functional teams todeliver oncommitments.

Consultative selling skills with the ability to listen diagnose frame business challenges and position Acxiom capabilities in a compelling outcome-oriented way.

Strong problem-solving negotiation communication presentation and executive presence skills.

Understanding ofdata identity analytics marketing technology digital transformation managed services or related solution areas.

WHAT WILL SET YOU APART:

Twelve years (12) minimum of relevant the absence of a bachelors degree relevant experience of an equivalent time will be considered.

Expert industry knowledge.

Multi-functional leadership experience (Consulting BPO General Management etc.)

Experience in Marketing and Marketing Technologies including data insights analytics and digital marketing experience.

Experience working with pipeline tracking and account management within Salesforce.

Deep knowledge of digital ad techecosystemsanddigital ad targeting platforms and technology

Deep knowledge of the application of consumerfirst party dataand behavioral data in ad tech

Proventrack recordof meeting/exceeding goals involving add-on deals andmaintaininginstallbasein large complex organizations.

Proven success in managing clients with multiple lines of business.

Ability to map technology solutions to solve business problems or advance business goals.

Demonstrating resilience and creativity to gain commitments over challenging sales cycles.

Experience with large sales targets

Why Acxiom We pride ourselves on cultivating an environment that is inclusive flexible and full of opportunities for growth. Many of our associatesstayat Acxiom for decades which speaks to ourlove forand dedication to our associates. Acxiom repeatedly wins company awards including Great Places to Work Best Workplaces for Innovators and Women. If you want to work at a tech company that prioritizes innovation empowers diversity believes in work-life balance provides world-class associate training and development and offers great benefits this IS the place for you!

Primary Location City/State:

Homebased - Conway Arkansas

Additional Locations (if applicable):

Acxiom is an equal opportunity employer including disability and protected veteran status (EOE/Vet/Disabled) and does not discriminate in recruiting hiring training promotion or other employment of associates or the awarding of subcontracts because of a persons race color sex age religion national origin protected veteran military status physical or mental disability sexual orientation gender identity or expression genetics or other protected status.

Attention California Applicants: Please see our CCPA/CPRA Privacy Act notice here.

Attention Colorado California Connecticut Maryland NevadaNew Jersey New York City Ohio Rhode Island and Washington Applicants: This position is not located in the aforementionedlocationsbut applications for remote work may be considered. For information about this role under state or local equal pay or pay transparency laws please contact.

Required Experience:

Director

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