Director, Tactical Operations

Location:

Guardian Dentistry Partners is entering a defining phase of growth as our network continues to expand through new partnerships and acquisitions. With that growth comes a hard truth: not every practice performs the way it should and someone needs to own fixing that.

At Guardian Dentistry Partners we support a network of 200 thriving practices across 15.5 states (shoutout D.C.!). Were also proud to have been named in the Inc. 5000 list of Americas fastest-growing private companies for the fourth consecutive year ranking No. 2915 overall and No. 14 among dental companies nationwide.

As Director Tactical Operations you will own a rolling cohort of Guardians most underperforming practices measured on revenue and EBITDA and run a structured hands-on turnaround process for each one. Youll diagnose whats actually broken at the practice level build a specific revamp plan and execute it over a 6-month window. When a cohort completes a new group of underperforming offices rolls on. This is a standing role not a one-time project.

This is a highly visible execution-driven role that requires significant travel and a hands-on approach to leadership.

• Own a rolling cohort of underperforming practices (610 at a time) selected based on revenue and EBITDA variance against budget

• Create action based on deep-dive diagnostic analysis on each practice financial performance cost structure staffing patient volume and program adoption to identify the actual drivers of underperformance

• Build a practice-specific turnaround plan with clear milestones and execute it directly over a 6-month cycle

• Provide hands-on coaching and accountability to practice and office leadership throughout the turnaround

• Partner with Regional Managers Office Managers and clinical/growth program leads to implement changes on the ground

• Track performance against the plan monthly and report progress directly to the Chief Growth Officer

• At the end of each 6-month cycle deliver a clear recommendation for every practice in the cohort: turned around needs additional time or should be considered for divestiture

• Evaluate how well vendor and clinical growth programs (Sunbit Curodont/vVardis TrueLark Pearl AI) are being adopted and utilized at each practice as part of the diagnostic and fold that into the turnaround plan

• Build repeatable diagnostic and turnaround frameworks so each new cohort moves faster than the last

• Bachelors degree required; MBA or equivalent experience preferred

• 5 years of operational leadership experience within a multi-site healthcare dental services retail healthcare or service-based organization

• Demonstrated success leading practice-level turnarounds performance improvement initiatives or operational transformation

• Strong financial acumen comfortable reading a P&L and translating variance into an action plan not just a diagnosis

• Exceptional coaching communication and relationship-building skills this role lives in the field with practice leadership not behind a desk

• Highly adaptable and comfortable operating with ambiguity; each practices problem looks different

• Willingness to travel extensively (up to 75%)

• Base Salary: Up to $130000

• Annual Bonus: Up to 20% based on individual and company performance

• 401(k): Company-matched retirement plan

• Benefits: Competitive medical dental and vision coverage

This role sits at the center of Guardians growth story. Every practice you take on is a real problem with a real deadline youll diagnose it fix it and move to the next one. If you want to see the direct measurable result of your work inside six months and do it again with the next cohort this is that role.

FLSA Status:

We are an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex (including pregnancy) sexual orientation gender identity or expression national origin age genetic information protected veteran status disability status or other legally protected status. We will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.

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