Director Subscriber Growth Forecasting
New York City, NY - USA
Job Summary
Job Title: Director - Subscriber Growth Forecasting
Location: New York NY (Preferred) / Los Angeles CA will also work - Onsite
Contract
Job Description
The Director of Subscriber Forecasting will lead the development and optimization of forecasting models for subscriber growth churn and lifetime value (LTV). This role serves as a strategic liaison across Data Science Marketing Finance and BI teams ensuring accurate projections informed decision-making and optimized marketing investments. This role will help with strategic initiatives including national and targeted promotions. The ideal candidate combines analytical expertise with strong cross-functional collaboration skills to drive business impact.
Responsibilities
- Own subscriber forecasts and measure performanceVD2.1 including subscriber acquisition by cohort and short- and long-term subscriber retention in close collaboration with the Data Science marketing and finance teams to help model revenue and future growth trends.
- Lead process to collect and analyze model inputs across acquisition retention and partnership leads to incorporate all perspectives and analyze how different promotions and platforms impact the business
- Analyze subscriber growth and churn to identify factors that drive performance describe reasons for variance to plan and identify potential levers to accelerate business growth.
- Collaborate with the Data Science Title Marketing and Paid Media teams on developing and maintaining forecasts for new starts churn and subscriber base.
- Act as the key liaison between Marketing Finance BI and Data Science teams to ensure alignment on subscriber goals with a seamless forecasting process.
- Develop platform-level forecasts and allocate marketing budgets using MMM to optimize performance across channels.
- Provide regular updates on weekly and monthly reporting on pacing actuals vs. goals and forecast accuracy.
- Partner with BI teams to automate reporting and dashboards for the executive team.
- Develop promotional scenarios with incrementality goals. And perform post-promotion assessments against business case goals to measure impact.
Qualifications
- 8 years of experience in forecasting analytics or strategic planning within subscription-based or media businesses.
- Strong proficiency in forecasting methodologies statistical modeling and scenario planning.
- Strong understanding of retention cohorts and curves
- Advanced Excel skills; experience with BI tools and data visualization platforms (e.g. Tableau Power BI).
- Proficiency in writing and optimizing SQL queries to extract analyze and manipulate data.
- Excellent communication and stakeholder management skills.
- Curiosity for user experiences powered by machine learning algorithms and recommendation systems.
- Experience working with multi-platform products on mobile web and OTT.
PREFERRED SKILS
- Experience working in digital streaming domain
- Familiarity with machine learning techniques and predictive modeling.
- Ability to develop scripts in Python (or similar languages such as R) for data manipulation and modeling.
- Capability to work in a fast-paced and constantly changing environment.
EDUCATION AND EXPERIENCE
- Analytical and strategic thinker with strong business acumen.
- Highly collaborative and able to work across multiple teams and 3.1NM3.2MN3.3MN3.4
- Detail-oriented with a focus on accuracy and continuous improvement.
- Bachelors degree in Business Economics Data Analytics or related field; MBA preferred.