Director, Solutions Consulting Defense and Intelligence

Here at Appian our values of Intensity and Excellence define who we are. We set high standards and live up to them ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment holding ourselves and each other accountable to achieve the best results. When you join Appian youll be part of a passionate team dedicated to accomplishing hard things together.

About Appian

Here at Appian our values of Intensity and Excellence define who we are. We set high standards and live up to them ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment holding ourselves and each other accountable to achieve the best results. When you join Appian youll be part of a passionate team dedicated to accomplishing hard things together.

Appian is built on a simple premise: we work hard and we do things well. We set high standards for our work and hold ourselves accountable for the results. If you enjoy solving difficult problems alongside a highly talented team youll fit in here.

The Solutions Consulting organization at Appian sits at the vital center of our global commercial engine. We bridge the gap between sophisticated enterprise business needs and cutting-edge platform capabilities to secure the technical win. Our mission is to prove the undeniable value of Appians platform within the AI-Powered Process Automation market driving customer acquisition and fueling corporate growth.

SC 2.0 is the engine powering our vision. Appians Sales Solutions Consulting team is in the midst of an exciting transformationredefining what it means to be a trusted advisor in todays fast-paced mission-driven environment. Our SCs dont just demo featuresthey tell stories co-create with customers and help shape strategy with technical credibility and business insight. Read More About SC 2.0 Here

You can listen to our Global SSC leader Gregg Aldana discuss SC 2.0 here

Appians Game Changing Sales Solutions Consulting Team - Do you enjoy solutioning with an award winning technology Do you like working alongside the smartest and most creative people in the tech industry Ready to take your career to the next level and have a tremendous amount of fun in the process Come and join one of the most exciting energetic and emerging areas of Appian that is poised to fuel the next stage of growth of this ambitious company and your career: Sales Solutions Consulting.

The Global Sales Solutions Consulting organization at Appian is a team like no other out there. We are self-starters that are passionate about our mission and are redefining what it means to work in the Pre-Sales or Sales Engineering profession. Whether you are a seasoned veteran of Solution Consulting for many years or looking to pursue a new career in this area this is THE TEAM THE COMPANY and THE MOVEMENT you want to be a part of.

Appian Solution Consulting starts with the Why behind the mission critical solutions that are driving success for our customers. Through a combination of creative persona-based storytelling technical solutioning and business consulting Appians Solution Consultants are the driving force behind helping customers understand the business value that Appians technology can provide during the sales cycle and beyond. Appians Solution Consultants are trusted advisors for customers partners sales product marketing and the companys leadership. Join this exciting team today to begin fueling your career!

As a Director Solutions Consulting you will own Solutions Consulting performance across a region vertical or line of business. You will architect team structure develop managers drive operational excellence align field execution with product and GTM strategy and ensure consistent SC 2.0 execution across teams.

This role requires strong leadership presence technical credibility commercial ownership and a deep commitment to coaching in the field. You will help your team operate as trusted advisors storytellers co-sellers and business owners who engage early shape strategy and connect Appians platform to measurable customer value.

• Own SC performance across regions verticals or business lines.

• Architect SC organizational structure pods talent deployment and coverage models.

• Directly coach Senior Managers and Managers; build the leadership pipeline through promotion planning calibration and targeted mentorship.

• Lead quarterly business reviews performance tracking territory design hiring plans and cross-region reporting.

• Align with Product Enablement Sales Customer Success and Marketing stakeholders to translate roadmap innovation into story-ready and demo-ready assets.

• Ensure process discipline across DemoHub usage AI/Data Fabric/Process HQ adoption storytelling quality forecast hygiene and AE/SC execution standards.

• Drive consistent leadership operating rhythms inspection standards and performance accountability across teams.

• Lead coach develop and retain a high-performing team of Solutions Consultants.

• Partner with Sales leadership to define and execute regional vertical or functional sales strategy.

• Drive AE/SC alignment account planning opportunity qualification pipeline discipline and shared accountability for revenue outcomes.

• Inspect and coach SC 2.0 execution including early-stage engagement discovery quality demo quality storytelling POC/POV governance and technical win strategy.

• Ensure customer evaluations are disciplined with executive sponsorship written success criteria defined timelines clear Mutual Action Plans and measurable outcomes.

• Drive team accountability for demo reuse customer story creation reusable asset contribution and enablement adoption.

• Spend meaningful time in the field with SCs and customers providing real-time coaching through preparation observation and debriefs.

• Collaborate with Product Marketing Professional Services Customer Success Partners Enablement and Sales leadership to translate roadmap innovation into field-ready stories demos and sales plays.

• Use metrics and operating rhythms to track team performance forecast accuracy pipeline impact technical win rates enablement progress and talent development.

• Model Appians values of Intensity and Excellence by creating a high-performing accountable customer-focused team culture.

• Develop and contribute reusable assets including demos architectural blueprints frameworks customer stories and enablement content to help scale best practices across the global Solutions Consulting organization.

• Represent Appian with credibility at customer meetings executive briefings field events conferences seminars and internal enablement sessions.

• A customer-obsessed mindset and the ability to engage directly with clients build trusted relationships and ensure Appian solutions align with their strategic objectives.

• Exceptional communication and influencing skills including the ability to uncover business priorities engage executives and technical decision-makers lead strategic discussions and resolve technical concerns.

• The ability to act as a true co-seller with Account Executives sharing accountability for account planning opportunity qualification pipeline progression and revenue outcomes.

• The ability to translate business objectives and requirements into solution designs that clearly demonstrate how Appian addresses strategic challenges.

• Strong problem-solving skills and the ability to design creative practical solutions for complex customer environments.

• A commitment to reusable asset creation knowledge sharing coaching and continuous improvement as part of Appians SC 2.0 operating model.

• Technical fluency across modern enterprise environments including application architecture integrations APIs databases cloud infrastructure data models workflow and enterprise systems.

• Familiarity with customer IT and business landscapes including ERP CRM data workflow AI partner solutions and existing enterprise architecture.

• Ability to design architectures that integrate Appian into enterprise environments to extend value and accelerate ROI.

• Ability to deliver persona-based outcome-oriented demos and narratives that connect Appian capabilities to measurable business value.

• Ability to support or lead disciplined evaluations including POCs and POVs with clear executive sponsorship written success criteria defined timelines and measurable outcomes.

• Ability to develop and contribute reusable assets including demos architectural blueprints frameworks and customer success stories.

• Bachelors degree in Information Systems Engineering Computer Science Business or a related technical or business field or equivalent practical experience.

• 12-15 years of experience in Solutions Consulting Pre-Sales Engineering Technical Consulting Professional Services Enterprise Architecture or related enterprise software roles.

• Experience leading managers senior managers or region-wide Solutions Consulting teams.

• Proven success aligning GTM strategy with Product Customer Success Marketing and Sales leadership.

• Strong executive presence organizational leadership operational discipline and talent development capability.

• Ability to travel to customer locations and field events as required by the assigned region or market up to 70% Travel.

• Experience building custom demos prototypes POCs POVs or technical solution architectures for enterprise customers.

• Technical depth to respond to functional and technical elements of RFIs RFPs security reviews and architecture discussions.

• Familiarity with production environments including application servers web servers databases APIs integrations and enterprise architecture patterns.

• Familiarity with Business Process Management workflow automation application development platforms case management AI-enabled automation or enterprise orchestration platforms.

• Experience with enterprise platforms such as Salesforce or ServiceNow; these skills translate well into Appians Enterprise-Grade Orchestration environment.

• Experience conveying customer requirements and market feedback to Product Management teams.

• Experience contributing reusable demos technical assets enablement content customer stories industry points of view or thought leadership.

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Tools and Resources

• Training and Development: During onboarding we focus on equipping new hires with the skills and knowledge for success through department-specific training. Continuous learning is a central focus at Appian with dedicated mentorship and the First-Friend program being widely utilized resources for new hires.
• Growth Opportunities: Appian provides a diverse array of growth and development opportunities including our leadership program tailored for new and aspiring managers a comprehensive library of specialized department training through Appian University skills based training and tuition reimbursement for those aiming to advance their education. This commitment ensures that employees have access to a holistic range of development opportunities.
• Community: Well immerse you into our community rooted in respect starting on day one. Appian fosters inclusivity through our 8 employee-led affinity groups. These groups help employees build stronger internal and external networks by planning social educational and outreach activities to connect with Appianites and larger initiatives throughout the company.

Benefits

Appian offers a comprehensive benefits package designed to support your health wellbeing and financial future. Benefits may include health coverage Employee Assistance Program (EAP) with free mental health support life and disability insurance an Employee Stock Purchase Program (ESPP) a retirement/pension plan wellness dollars tuition reimbursement family-forming benefits and more. Benefits vary by countryplease ask your Talent Acquisition contact for details specific to the location you are applying to.

About Appian

Appian provides AI automation for mission-critical work. We automate complex processes in large enterprises and governments. Our platform is known for its unique reliability and scale. Weve been automating processes for more than 25 years and understand enterprise operations like no one else. For more information visit . Nasdaq: APPN

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Appian is an equal opportunity employer that strives to attract and retain the best talent. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal state or local law.

Appian provides reasonable accommodations to applicants in accordance with all applicable laws. If you need a reasonable accommodation for any part of the employment process please contact us by email at. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

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