Director Shingo Institute

The Shingo Institutes Director provides leadership and oversight for one of the worlds most respected honors in organizational excellence. This role is responsible for managing the end-to-end administration of the Shingo Prize ensuring alignment with the Shingo Model Guiding Principles and Three Insights of Organizational Excellence. The Director ensures the integrity and rigor of the assessment process supports organizations in their pursuit of sustainable cultures of continuous improvement and upholds the standards by which excellence is recognized through measurable performance and behavioral outcomes.

In addition the role leads the Shingo Institutes broader portfolioincluding research education workshops and global affiliate engagementto reinforce the Prize as a cornerstone of the Institutes mission. Through strategic coordination stakeholder engagement and operational excellence the Director helps extend the Institutes impact supporting organizations worldwide in their journey toward lasting organizational excellence.

About the role:

• This is an administrative position eligible for faculty rank.
• This position does not allow consulting in the field of organizational and operational excellence due to the potential conflict with the integrity of awards issued by the Shingo Institute.
• This position is located in Logan Utah.

Lead a program of excellence that fulfills the mission of the Shingo Institute to improve the process of improvement by conducting cutting-edge research providing relevant education performing insightful organizational assessments and recognizing organizations committed to achieving sustainable world-class results.

Specifically:

• Act as a strategic advocate and ambassador for the Shingo Institute and the Shingo Model throughout the world.
• Develop and manage the Shingo Institutes budget resources and staffing to ensure the financial performance of the Institute.
• Oversee the day-to-day activities of the Institute including but not limited to assessments events curriculum development delivery of educational materials operations research finances etc.
• Cultivate relationships to continue growing the network of licensed affiliates.
• Lead the launch of new initiatives.
• Provide leadership as Chair of the Shingo Institute Advisory Board managing member selection defining terms and committee assignments and setting the agenda for board meetings.
• Serve as a Shingo Master Trainer.
• As a program leader in the Huntsman School support the mission and purpose of the Huntsman School especially to be a career accelerator for our students.
• Work collaboratively within a college and university system partner with all functional areas and ensure compliance with all university policies and procedures.
• Leverage the network of the Shingo Institute to benefit the Shingo Student Center.
• Serve as a member of the Shingo Student Center Advisory Board.
• Support the Lean Education Academic Network (L.E.A.N.) community.
• This role may include teaching classes in the Huntsman School.

The successful candidate must have the following qualifications:

• Masters degree in a related field.
• 10 years experience as an executive in an organization dedicated to improvement.
• Shingo Alumni.

Preferred:

Candidates that meet the following criteria will be given preferential consideration:

• Experience developing curriculum and delivering educational materials to executives in both face-to-face and online formats.
• Shingo Examiner and/or Facilitator.
• Executive with a Shingo Prize or Award recipient organization.

Along with the online application please attach:

1. Resume to be uploaded at the beginning of your application in the Candidate Profile under Resume/CV
2. Cover letter to be typed/pasted at the end of your application

**Document size may not exceed 10 MB.**

Employees work indoors and are protected from weather and/or contaminants but not necessarily occasional temperature changes. The employee is regularly required to sit and often uses repetitive hand motions.

Founded in 1888 Utah State University is Utahs premier land-grant public service university. As an R1 research institution Utah State is dedicated to advancing knowledge and serving the public good through innovative research and scholarly activities that are grounded in reciprocal engagement with local regional and global communities. USU prepares students to be active civically engaged leaders who are prepared to address critical societal challenges. Dedicated to providing a high-quality and affordable education USU remains a leader in research discovery and public impact.

USU enrolls over 29800 students both online and in person atlocations throughout the state.Utah States 30 locations include a main campus in Logan Utah residential campuses in Price and Blanding and six additional statewide campuses along with education centers serving every county. USU educates students from all 50 states and more than 80 countries. For over 100 years USU Extension has served and engaged Utahns serving every county in the state.

Competing at the NCAA Division I level USU is a proud member of the Mountain West Conference and will join the Pac-12 Conference beginning in the 2026-2027 season.The Aggies long-standing tradition of athletic and academic excellence is exemplified by recent Mountain West regular-season and tournament championships in womens volleyball three consecutive Mountain West tournament titles in womens soccer conference championships and a first-ever conference championship for gymnastics reflecting USUs commitment to perseverance and achievement.

Utah State is dedicated to fostering a community where all individuals feel respected valued and supported and where diversity of thought and culture are cultivated. We seek to recruit hire and retain people from all walks of life who willchampion excellence in education research discovery outreach and believe that promoting a strong sense of community and belonging empowers and engages all members of USU to thrive and be recognized our commitment to employees when they namedUtah State the best employer in Utahin 2023.Learn moreabout USU.

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*updated 12/2025

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In all circumstances Utah State University follows state and federal laws related to sex-segregated spaces.

The following individuals have been designated to handle inquiries regarding the application of Title IX and its implementing regulations and/or USUs non-discrimination policies:

For further information regarding non-discrimination please visit or contact:

U.S. Department of Education

Denver Regional Office

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Office of Assistant Secretary for Civil Rights

*updated 10/2025