Director, ServiceNow Experience & OCM
Job Location:
Wayzata, MN - USA
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
Cargill is committed to providing food and agricultural solutions to nourish the world in a safe responsible and sustainable way. Sitting at the heart of the supply chain we partner with farmers and customers to source make and deliver products that are vital for living.
Our 155000 team members innovate with purpose providing customers with lifes essentials so businesses can grow communities prosper and consumers live well. With over 160 years of experience as a family company we look ahead while remaining true to our values. We put people first. We reach higher. We do the right thingtoday and for generations to come.
This role will be based in Wayzata Minnesota.
TheDirector CargillNow Experience & OCMcreateseffective and engaging experiences for a variety of is a highly visible opportunity to influence how employees connect collaborate creating a simplersmarterand more engaging experience on a global a recognized subject matter expert inorganizational changemanagement communicationand training thisindividual will shape the experience for more than 150000 employees globally accelerating adoption and unlocking the full value of closely with key stakeholders tocreatestrategies and executes plans toensurecomplexconcepts are translated into easily understandable and engaging learning experiencesmaterialsand communicationto achievemeasurable learning outcomes.
- Lead the development and execution of the CargillNow organizational change management (OCM) and employee experience strategy.
- Establish governance standards and best practices for change management communications training and user adoption.
- Develop stakeholder engagement strategies that build executive sponsorship organizational alignment reinforce key messages and drive accountability for change outcomes.
- Conduct stakeholder change impact and organizational readiness assessments to identify risks opportunities and required interventions.
- Lead communication planning and execution for platform enhancements releases and enterprise initiatives.
- Create and oversee role-based learning and training strategies that prepare employees managers and leaders for new ways of working.
- Partner with UX Product and Platform teams to improve usability employee experience engagement and adoption of the platform.
- Build and manage change champion and stakeholder networks to accelerate adoption and gather feedback.
- Monitor adoption readiness employee sentiment training effectiveness and business value metrics; implement corrective actions as needed.
- Identify and address change risks resistance and adoption barriers through targeted interventions.
- Drive cross-functional alignment across CargillNow functional product teams and related employee experience initiatives.
- Lead continuous improvement efforts to ensure sustainable adoption measurable business outcomes and consistent employee experience.
- Support the evaluation of proposed initiatives by documenting expected business outcomes benefits and success measures to help prioritize investments that maximize organizational value.
Minimum Qualifications
- Minimumrequirementof10years of relevant work experienceincludingleading organizational change management communications or learning initiatives.
- Proven experience leading large-scale business process and technology transformations including driving organizational change stakeholder alignment communications and adoption across global geographically dispersed organizations to achieve business outcomes.
- Demonstrated ability todesigninfluence communicateand engage senior leaders and cross-functional stakeholders.
Preferred Qualifications
- Experience leading adoption and employee engagement for ServiceNow or similar enterprise platforms.
- Experience designing and implementing role-based training and learning programs.
- Experienceestablishinggovernance standards and best practices for change management communications and user adoption across complex organizations.
- Demonstrated use of adoption readiness satisfaction and business outcome metrics to drive continuous improvement.
The expected salary for this position is $140000 - $190000. Compensation varies depending on a wide array of factors including but not limited to the specific location certifications education and level of experience. The disclosed range estimate may be adjusted for any applicable geographic differential associated with the location at which the position may be filled. This position is eligible for a discretionary incentive award. The incentive award amount is dependent upon company performance and your personal performance. At Cargill we put people first. As part of your overall rewards we offer a comprehensive benefit program including medical and/or other benefits dependent on the position offered and hours worked. Visit: to learn more (subject to certain collective bargaining agreements for Union positions).
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Equal Opportunity Employer including Disability/Vet.
Required Experience:
Director
About Company
Cargill, Incorporated is an American privately held global corporation based in Minnetonka, Minnesota, and incorporated in Wilmington, Delaware. Founded in 1865, it is the largest privately held corporation in the United States in terms of revenue.
