Director Quantitative UX Research and AI Enablement

Pay is based on several factors which vary based on include labor markets and in some instancesmay include education work experience and addition to your pay Target cares about and invests in you as a team member so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs which may include medical vision dental life insurance and more to help you and your family take care of your whole benefits for eligible team members include 401(k) employee discount short term disability long term disability paid sick leave paid national holidays and paid competitive benefits from financial and education to well-being and beyond at Us:

Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture.Learn more about Target here.

Targets Global UX team is a group of design research and accessibility practitioners and experts focused on improving and innovating digital experiences for Targets guests team members and partners. Here we design tangible inspiring and impactful solutions that serve all aspects of our business and play a critical role in shaping Targets digital experience through insight rigor and human-centered thinking.

About the role:

As a Director of Quantitative UX Research and AI Enablementyoulllead Targets enterpriseUXquantitative research strategy experience measurement and responsible AI-enabled research. This leader will set the strategy for the function guide the teams day-to-day work and lead major initiatives and core programs that advance Targets goals.

Youllshape how Target learns through UX metrics benchmarking longitudinal voice-of-the-user programs user panels survey research experimentation and behavioral analysis translating those insights into product and business decisions.Youllalso partner with internal teams and vendors to bring these programs to life using the right tools and platforms.

Success for this leader requires strong partnership with UX product technology analytics business and insight partners toestablishdirection align on priorities and build trust in the work.Youllset responsible AI guidance andstandardsso research is structured reusable discoverable and ready to support AI-enabled workflows including agents and synthetic users.

As an experienced people leader you will coach and develop a team of five researchers supporting priority product areas through embedded partnership quantitative research and early-stage human-centered design while strengthening rigor speed and impact.

Responsibilities:

• Lead strategy standards and maturity for quantitative UX research experience measurement and AI enablement across Targets digital ecosystem

• Oversee programs such as UX metrics benchmarking survey research user panels and longitudinal tracking

• Establish rigorous and scalable approaches for survey design sampling analysis reporting and synthesis

• Partner with cross-functional leaders and insight teams to connect research experimentation product analytics and business priorities to roadmaps and outcomes

• Define how Target uses AI agents and synthetic users in research andestablishguidance for responsible use across UX Research and adjacent partner teams

• Advance Targets research ecosystem so insights are organized reusable and ready to support AI-enabled workflows

• Lead coach and develop a team of five researchers supporting priority product areas through embedded partnership quantitative research and early-stage human-centered design

• Core responsibilities of this job are described within this job description. Job duties may change at any time due to business needs.

About you:

• 10 years of experience in UX research quantitative research applied research or a related field with a strong understanding of human-centered design and digital product development