Director, Program Management (Medical Device)

Flex is the diversified manufacturing partner of choice that helps market-leading brands design build and deliver innovative products that improve the world.

A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful inclusive and collaborative environment. If you are excited about a role but dont meet every bullet point we encourage you to apply and join us to create the extraordinary.

General Purpose:

The Director Program Management is responsible for leading strategic cross-functional program execution and driving customer-focused solutions that support business growth operational excellence and long-term client retention. This role provides leadership in developing and implementing global program strategies ensuring seamless delivery of products and services and strengthening relationships with key customers. The Director acts as a senior liaison between internal stakeholders and external clients ensuring alignment accountability and consistent delivery of high-quality outcomes.

Principle Accountabilities:

Strategic Leadership & Program Execution

• Define and execute comprehensive program strategies aligned with organizational objectives customer requirements and growth targets.
• Provide executive oversight for the planning execution and delivery of complex cross-functional programs across multiple accounts.
• Establish program governance performance metrics and reporting structures.
• Drive operational excellence throughout the program lifecycle.

Customer Engagement & Relationship Management

• Serve as the senior point of contact for key customers and build strong relationships.
• Partner with clients to define objectives deliverables timelines and success measures.
• Lead and support contract negotiations.
• Ensure Scope of the project is assessed periodically and any out-of-scope elements identified and reviewed with customer.

Cross-Functional Collaboration

• Lead collaboration across engineering operations supply chain quality and account management teams.
• Ensure effective communication of program strategy and risks to executive management.
• Align customer expectations with internal capabilities.

Business Growth & Development

• Identify and drive new business opportunities.
• Support proposal development and pricing strategy.
• Contribute to account growth strategies.

Operational & Financial Performance

• Monitor program performance against financial and operational metrics.
• Lead Quarterly Business Reviews (QBRs).
• Implement continuous improvement initiatives.

Talent Leadership & Organizational Development

• Build and develop high-performing teams.
• Foster a culture of accountability and collaboration.

Requirements

• Bachelors degree in Engineering Business or related field.
• 10 years of progressive experience in program management or related areas.
• Strong leadership communication and stakeholder management skills.
• Experience managing financial performance and contracts.
• Demonstrated experience leveraging problem solving tools to statistically quantify decision making.
• Medical Device/Or Regulated manufacturing experience required.
• Effective negotiation skills.
• Ability to work in a face-paced 24/7 environment.
• Demonstrated experience in Project management tools-Smartsheet MS Project etc.
• Good Financial acumen-ability to interpret and find drivers of P&L statement.
• Team builder and collaborator.

Qualifications - Preferred

• MBA or equivalent.
• Experience leading programs and large projects in complex environments.
• Operational excellence and lean background.

MF15

What youll receive for the great work you provide:

• Full range of medical dental and vision plans
• Life Insurance
• Short-term and Long-term Disability
• Matching 401(k) Contributions
• Vacation and Paid Sick Time
• Tuition Reimbursement

Application Deadline:

Applications for this job position will be accepted for at least five days following the job posting start date below and continuing until the end date below or until the position is filled. This posting may close sooner due to application volume.

Job Posting Start DateJob Posting End Date

The base pay range for this position is provided below. The final base rate offered will be determined using job-related non-discriminatory criteria including but not limited to experience qualifications geographic location education external market data and internal equity.

$160100.00 USD - $220200.00 USDAnnual

Operations

Is Sponsorship Available

No

Flex is an Equal Opportunity Employer and employment selection decisions are based on merit qualifications and abilities. We do not discriminate based on: age race religion color sex national origin marital status sexual orientation gender identity veteran status disability pregnancy status or any other status protected by law. Were happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email and well discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex you must complete the application process first).