Director, Product (PropTech)
Cleveland, TN - USA
Job Summary
MRI Software is seeking a Director Product Management - Sales Leasing Assurance & Marketing (Property Management Products).
- You will lead a portfolio of SaaS products across Sales Leasing Assurance and Marketing. You will own strategy roadmap execution and outcomes.
- You will manage a team of Product Managers. You will set the standard for how product works across the portfolio.
- You will lead and represent the North American arm of the team and will be heavily involved with global peers and products.
- You will partner closely with Engineering Design Data GTM and Customer teams. You will also work directly with global executives with regular interaction across North America leadership in particular.
- You will modernise products. This includes platform thinking API-first design and embedding AI across workflows.
- You are accountable for turning fragmented products into a connected platform experience that drives measurable customer and commercial outcomes.
- Define and drive a clear portfolio strategy aligned to global team direction and strategy
- Translate company goals into product strategy roadmap and measurable outcomes
- Lead portfolio rationalization lifecycle management and investment decisions
- Drive platform alignment across products. Reduce duplication. Increase reuse
- Identify and implement AI use cases that improve customer workflows and internal efficiency
- Embed AI into core product experiences. Not as bolt-on features - as workflows
- Leverage LLMs automation and data pipelines to modernize legacy capabilities
- Partner with engineering to adopt AI-assisted development practices
- Ensure high-quality roadmap execution across multiple teams and regions
- Drive outcome-based planning. Focus on impact not output
- Establish consistent product practices across teams
- Remove blockers. Drive accountability
- Maintain deep understanding of customers competitors and market dynamics
- Lead discovery practices that generate actionable insight
- Ensure products solve real problems and deliver measurable value
- Partner with Sales Marketing and Customer Success on GTM execution
- Support pricing packaging and positioning decisions
- Ensure product strategy aligns with revenue and growth targets
- Operate effectively with senior executives across regions
- Communicate clearly. Drive alignment across conflicting priorities
- Represent the portfolio in executive forums
- Build and lead a high-performing team of Product Managers
- Coach for strong product thinking and execution discipline
- Set clear expectations and accountability
- Clear portfolio strategy understood across regions
- Roadmaps tied to measurable outcomes
- AI embedded in real customer workflows
- Faster delivery with higher quality
- Reduced product fragmentation
- Strong alignment with North America leadership
- Product Managers operating at a consistently high standard
- 10 years in Product Management including leadership of Product Managers
- Experience owning multi-product SaaS portfolios
- Proven ability to operate at executive level
- Modern SaaS Product Management
- Strong experience with platform models APIs and integrations
- Deep understanding of SaaS metrics. Adoption retention expansion
- Experience with outcome-driven roadmaps and product operating models
- Practical experience applying AI in products. LLMs automation or data-driven features
- Understanding of how to operationalize AI. Not just ideation
- Familiarity with modern AI tooling and workflows
- Strong track record of delivering complex products at scale
- Comfortable working across distributed teams and time zones ranging from USA to Australia India South Africa United Kingdom and potentially more.
- Data-driven decision making
- Clear direct communicator
- Able to influence senior stakeholders
- Comfortable managing tension and trade-offs
- Real estate experience helpful but not required
- Experience in complex multi-product enterprise environments preferred
- You think in systems not features
- You have a bias to action and outcomes
- You understand technology well enough to be involved in product architecture discussions
- You are able to simplify complexity
- You are comfortable with ambiguity and scale
- You raise the bar for everyone around you
- You motivate challenge and get the best from your team
About Us
From the day we opened our doors MRI Software has built flexible game-changing real estate software that powers thriving communities and helps make the world a better place to live work and play. Fulfilling that mission is only possible because of one thing: exceptional people. People like you!
Our people-first approach to PropTech is defining a new industry standard for client experiences that quite frankly cant be duplicated. Experiences that deliver real value every day. And we know those experiences begin with our people.
We believe MRI is more than just a workplace; its a connected community of people who truly feel they belong. Whether were investing in employee resource groups or providing tailored resources for each person to reach their full potential were passionate about creating a work environment that makes you excited to show up every single day.
At MRI one of our core values is to strive to amaze. From the intelligent solutions we create to the culture we cultivate thats our goal every day. Because thats what industry leaders do. Whether youre joining as a new Pride member or rejoining us after a short time away your talent is vital to us our partners and our clients.
Amazing growth requires amazing employees. Are you up to the challenge
We know confidence gap and imposter syndrome can get in the way of meeting remarkable candidates so please dont hesitate to apply. Wed love to hear from you!
MRI is proud to be an inclusive employer. We welcome and celebrate diversity across all backgrounds including ethnicity religion sexual orientation gender identity disability age military veteran status and more.
We believe that Belonging is a direct result of Diversity Equity and Inclusion. Those values are woven into the fabric of who we are and are foundational to our continued success. Come and see for yourself!
Required Experience:
Director
About Company
MRI Software offers innovative, open and connected technology for real estate owners, operators & occupiers. Transforming the way communities live, work & play.