Director, Product Management

Product & Delivery Strategy

• Define and evolve the enterprise IT product management and delivery strategy in alignment with Express Employment Internationals business objectives and IT strategy
• Ensure product direction delivery practices and quality standards operate as an integrated system rather than isolated function
• Translate business strategy into a coherent portfolio of product investments delivery priorities and improvement initiatives

Leadership of Manager-Led Teams

• Provide direct leadership and coaching to the Managers of Delivery Methods Product Ownership and Quality Assurance setting clear expectations outcomes and accountability.
• Establish consistent leadership rhythms performance expectations and development paths across all three functions
• Foster a culture of collaboration servant leadership and continuous improvement across teams

Product Ownership & Value Management

• Ensure strong consistent product ownership practices across the portfolio including clear product vision prioritization and stakeholder alignment
• Partner with business and IT leaders to guide roadmap development investment trade-offs and value realization
• Hold product teams accountable for delivering outcomes that support enterprise strategy and operational excellence

Delivery Methods & Execution Excellence

• Oversee delivery methods and Agile practices to ensure teams have the structure coaching and support needed to deliver predictably and sustainably
• Ensure delivery methods scale appropriately across multiple teams while remaining pragmatic and business-focused
• Identify systemic delivery impediments and partner with IT leadership to remove organizational barriers

Quality Assurance & Engineering Enablement

• Provide executive oversight of Quality Assurance practices to ensure quality is built into delivery rather than inspected at the end
• Promote modern QA approaches including early testing automation and close collaboration with delivery teams
• Ensure quality metrics are meaningful transparent and used to drive continuous improvement

Governance Metrics & Stakeholder Engagement

• Establish and maintain portfolio-level metrics and insights that provide visibility into product value delivery health and quality outcomes
• Communicate clearly with executive and senior stakeholders on progress risks and opportunities

Education & Experience Qualifications

• Bachelors degree in Information Technology Business or a related field or equivalent experience required
• 10 years of experience in product management technology delivery or related IT leadership roles

Required Skills:

Product Management Strategy Roadmap Leadership SaaS Agile

Required Education:

Bachelors degree