Director, Product Management Monetization

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint were looking for passionate people to join our mission. If youre ready to help the worlds best companies optimize their digital applications we invite you to explore a career with us!

Your opportunity
We are seeking a highly analytical and strategic Director of Product Management to own product pricing metering and monetization at New Relic. This leader will ensure our pricing architecture is highly competitive financially sound and seamlessly aligns with customer value across our entire portfolio.

What youll do

• Pricing & Monetization Strategy: Design and battle-test list prices discount curves and price multiples for all existing and emerging technologies with a specific focus on advanced AI capabilities and Compute Capacity Units (CCU).
• Financial Modeling & Analytics: Build comprehensive financial models encompassing COGS revenue projections and gross margin impact to ensure all pricing and packaging decisions drive sustainable business growth.
• Strategic Migration: Develop and execute the transition frameworks (the carrots and sticks) required to effectively and smoothly migrate existing customers from legacy pricing.
• Meter Optimization: Own the ongoing effectiveness of the CCU meter ensuring it remains compelling in the observability market and drives both customer adoption and revenue expansion.

This role requires

• 10years of product management experience in SaaS or cloud infrastructure with 6years leading product managers
• Demonstrated ownership of consumption-based pricing monetization strategy billing infrastructure or metering systems at an enterprise scale
• Exceptional written and verbal communication skills with the ability to articulate a clear vision to engineers executives and customers alike
• A deeply datadriven mindset comfortable balancing complex quantitative analysis with strong user empathy
• Proven experience influencing crossfunctional partners and executives in a highgrowth fastmoving environment

Please note that visa sponsorship is not available for this position.

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Fostering a diverse welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best most authentic selves to work every day. We celebrate our talented Relics different backgrounds and abilities and recognize the different paths they took to reach us including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. Were looking for people who feel connected to our mission and values not just candidates who check off all the boxes.

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We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success including fully office-based fully remote or hybrid.

Our hiring process

In compliance with applicable law all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.

We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including but not limited to theSan Francisco Fair Chance Ordinance.

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Director