Director, Product Management

Who We Are Looking ForAs Director Product Management you will lead the strategy growth and performance of Crisis24 Horizon Crisis24s flagship SaaS platform serving enterprise customers globally through both direct and partner to the VP Product Management you will be accountable for defining and executing the product vision portfolio strategy and investment priorities for a global portfolio supporting a substantial nine-figure revenue stream. You will partner closely with Engineering Commercial Customer Success Operations Partnerships and Executive Leadership teams to ensure the platform delivers meaningful customer outcomes and measurable business is a highly visible leadership role with responsibility for a Product Management organization of 13 professionals including three Senior Product Managers leading teams across Platform & Integrations Mass Notification Solutions and Risk Management Solutions. The organization works alongside approximately 6070 engineers delivering capabilities that support enterprise customers portfolio supports both direct customer relationships and strategic partner ecosystems including B2B B2B2B and B2B2C business enterprise customer needs with scalable partner enablement platform extensibility and long-term business Crisis24 continues to invest in Horizon as its long-term strategic platform this role will lead one of the companys most important initiatives: accelerating customer migration from legacy solutions expanding Horizons capabilities and enabling scalable growth across both direct and partner-driven Join Crisis24This is an opportunity to:Own the strategy and evolution of Crisis24s flagship SaaS a Product Management organization of 13 professionals supporting a globally deployed product a portfolio generating a substantial nine-figure revenue platform modernization and transformation initiatives that will shape the future of the closely with senior leaders across Product Engineering Commercial Customer Success Operations and organizations around the world manage risk protect their people and respond to critical events. For product leaders who enjoy balancing strategic vision organizational leadership customer impact partner ecosystems and commercial outcomes this role offers the opportunity to shape the future of a business-critical platform and leave a lasting mark on the Youll DoDefine Product Strategy & Portfolio DirectionDefine and communicate a compelling vision strategy and roadmap for the Horizon platform and associated Enterprise & Commercial portfolio priorities and investment recommendations aligned to company objectives customer needs market opportunities and strategic growth platform evolution and modernization initiatives balancing investment in Horizon with the successful migration of customers from legacy product strategies that support multiple go-to-market motions including direct enterprise sales strategic partnerships embedded offerings and partner-distributed opportunities for growth innovation operational efficiency and market business cases and strategic recommendations for major investments partnerships and platform Business PerformanceOwn portfolio performance including customer adoption engagement retention revenue contribution profitability and customer customer insights market intelligence product analytics and commercial performance data to guide strategic with Commercial Marketing Customer Success and Partnerships teams to maximize customer value and business opportunities across direct and indirect channels ensuring products effectively support both enterprise customers and strategic partner to pricing packaging and go-to-market strategies that support portfolio growth and and Develop Product LeadersLead mentor and develop three Senior Product Managers responsible for Platform & Integrations Mass Notification Solutions and Risk Management leadership capability across the broader Product Management organization through coaching succession planning and talent and continuously improve Product Management operating practices governance frameworks and portfolio management a culture of accountability customer-centricity collaboration innovation and continuous thoughtful adoption of AI and emerging technologies to improve effectiveness decision-making and speed to Strong Cross-Functional PartnershipsPartner closely with Engineering leadership to align product strategy technical direction and investment with leaders across Sales Customer Success Operations Finance Marketing Partnerships and other business strategic decisions and drive alignment across diverse stakeholder with Partnership and Business Development teams to ensure product investments support strategic alliances channel growth and emerging distribution Product Management in executive discussions customer engagements strategic initiatives and industry-facing as the senior Product Management leader for the Enterprise & Commercial portfolio providing visibility into performance opportunities risks and Youll BringRequired Experience10 years of Product Management experience within software or SaaS organizations.5 years of leadership experience including leading Product Managers and developing future product success defining product strategy and delivering measurable business outcomes for enterprise software leading product organizations through growth transformation platform modernization or customer migration managing complex product portfolios with significant commercial responsibility multiple stakeholder groups and diverse routes to commercial acumen including experience with prioritization investment decisions pricing packaging and business case establishingand scaling Product Management operating practices governance models and portfolio management ability to influence and collaborate effectively across Product Engineering Commercial Customer Success Operations and Partnership communication stakeholder management and leadership ExperienceExperience leading Product Management within a B2B SaaS managing platform-based products serving enterprise customers supporting partner-led embedded marketplace B2B2B or B2B2C business with platform transformation product consolidation customer migration or modernization supporting products within risk management security operations intelligence crisis management duty of care mass notification or related Structure & Place of WorkThis role reports directly to the VP Product Management and works closely with senior leaders across Engineering Commercial Customer Success Operations Partnerships and Executive Leadership candidate is preferably located near Crisis24s regional office in Annapolis US to work in the office at the companys must have the right to work in the United States without have to pass a pre-employment you are excited by the opportunity to lead a flagship SaaS platform develop exceptional product leaders and shape the future of a globally significant product portfolio we would love to hear from you.