Director, Portfolio Transaction Management

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Regular or Temporary:

Language Fluency: English (Required)

Work Shift:

ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed both major and minor which are not mentioned below. Specific activities may change from time to time.

1. Lead the governance of the outsourced transaction management provider setting clear expectations coaching/enablement requirements and accountability to deliver measurable portfolio outcomes aligned to strategic and operational objectives.
2. Define document and continuously improve the outsourced transaction management operating model (scope of services RACI/decision rights stage gates controls and standard work) and run the governance cadence to ensure consistent risk-managed outcomes.
3. Govern the outsourced providers lease lifecycle and lease administration delivery (critical dates renewals terminations compliance payments and documentation) ensuring SLA performance data integrity and timely issue resolution.
4. Own acquisition and divestment outcomes by governing the outsourced providers end-to-end execution aligning internal stakeholders (Finance Legal Operations) on requirements and approvals and managing escalations to remove blockers and deliver to plan.
5. Establish and enforce contractual regulatory and internal control requirements for the outsourced provider; ensure audit-ready documentation compliance reporting and financial stewardship for transaction and ongoing lease obligations.
6. Translate portfolio strategy into outcome targets (e.g. total occupancy cost revenue cycle time compliance) and hold the outsourced provider accountable for delivering results through performance reviews corrective action plans and proactive forecasting.
7. Manage the outsourced provider relationship end-to-end including staffing models prioritization service delivery planning executive communications and structured escalation paths to ensure business continuity and stakeholder satisfaction.
8. Implement and maintain vendor scorecards (SLAs/KPIs quality cycle time cost and compliance) lead regular performance governance forums and drive data-based decisions benchmarking and service improvements.
9. Drive continuous improvement with the outsourced provider by identifying automation and process optimization opportunities governing change implementation (controls training and adoption) and ensuring sustained performance gains via root-cause analysis and action tracking.

QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Financial services experience
2. Knowledge of industry standards of managed relationships
3. Prior leadership experience leading outsourced relationship model
4. Prior experience with executive level presentation engagement excellent communication and written skills

Preferred Qualifications:
1. Advanced degree with a bachelors degree in real estate business or finance
2. MCR Designation from CoreNet

The annual base salary for this position is $160000-$185000.

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits though eligibility for specific benefits may be determined by the division of Truist offering the offers medical dental vision life insurance disability accidental death and dismemberment tax-preferred savings accounts and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment along with 10 sick days (also prorated) and paid holidays. For more details on Truists generous benefit plans please visit our Benefits site. Depending on the position and division this job may also be eligible for Truists defined benefit pension plan restricted stock units and/or a deferred compensation plan. As you advance through the hiring process you will also learn more about the specific benefits available for any non-temporary position for which you apply based on full-time or part-time status position and division of work.

Truist is an Equal Opportunity Employer that does not discriminate on the basis of race gender color religion citizenship or national origin age sexual orientation gender identity disability veteran status or other classification protected by law. Truist is a Drug Free Workplace.

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