Director, Pharmacy Business Operations & 340B

About the Opportunity: Our client Crouse Health is seeking a strategic and results-driven Director Pharmacy Business Operations & 340B to lead the organizations established 340B Drug Pricing Program while playing a key role in the development and launch of a new retail pharmacy initiative.

This newly elevated Director-level position combines oversight of a highly successful 340B program with responsibility for retail pharmacy business operations.

The Director will partner closely with Finance Pharmacy Compliance Revenue Cycle Information Technology Supply Chain and external vendors to drive operational excellence financial performance regulatory compliance and long-term growth.

Responsibilities:

• Provide strategic operational financial and compliance leadership for the 340B Drug Pricing Program.
• Maintain and optimize 340B program performance ensuring compliance with all applicable regulatory requirements.
• Identify and resolve operational challenges including EMR-related workflow and mapping issues.
• Lead planning implementation and ongoing business operations for Crouse Healths new retail pharmacy initiative.
• Develop strategies to increase prescription capture and improve patient access to pharmacy services.
• Monitor financial performance and establish key metrics related to pharmacy operations revenue savings and growth opportunities.
• Build business cases and implementation plans for future pharmacy expansion initiatives including retail specialty ambulatory and contract pharmacy services.
• Oversee vendor relationships and serve as a key liaison with third-party administrators consultants wholesalers and pharmacy partners.
• Lead audit readiness activities and maintain appropriate policies procedures controls and governance structures.
• Partner with Finance and Revenue Cycle teams to ensure accurate reporting reimbursement tracking and financial reconciliation.
• Manage and develop a growing team including pharmacy and 340B personnel.
• Lead cross-functional projects from planning through implementation driving collaboration and organizational alignment.
• Serve as a subject matter expert on pharmacy business operations 340B strategy reimbursement and market opportunities.

Qualifications:

• Bachelors degree in Business Administration Healthcare Administration Finance Pharmacy Administration Public Health or a related field required.
• Masters degree preferred.
• Five to seven years of progressively responsible leadership experience in healthcare operations pharmacy business operations 340B administration finance compliance revenue cycle or a related field.
• Direct experience managing or administering a 340B program required.
• Retail pharmacy operations experience required.
• Experience developing and implementing operational financial or strategic initiatives.
• Demonstrated success managing projects vendor relationships and cross-functional teams.
• Strong leadership capabilities with the ability to influence and collaborate across multiple departments.
• Pharmacist licensure is not required.
• 340B ACE certification or the ability to obtain certification is preferred.

Required Skills:

• Expertise in 340B program operations compliance audit readiness and optimization.
• Strong understanding of retail pharmacy operations and pharmacy business models.
• Financial analysis budgeting forecasting and performance management skills.
• Ability to translate complex operational and financial data into actionable business recommendations.
• Experience with pharmacy technology platforms split-billing systems and pharmacy supply chain processes.
• Strong project management organizational and problem-solving abilities.
• Excellent written verbal and executive-level communication skills.
• Ability to operate independently and make sound business decisions with minimal oversight.
• Proven relationship-building skills and the ability to lead change within established teams.
• High level of integrity accountability and attention to detail.
• Collaborative leadership style focused on earning trust building consensus and driving continuous improvement.

Salary:$145000.00 - $160000.00

M3 Placement and Partnership is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion gender gender identity or expression sexual orientation national origin genetics disability age veteran status or any other status protected by law.