Director, People Operations Excellence
Job Location:
Charlotte, NC - USA
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23000 employees operating in over 150 countries Xylem is at the forefront of addressing the worlds most critical water challenges. We invite passionate individuals to join our team dedicated to exceeding customer expectations through innovative and sustainable solutions.
Key Responsibilities
Define and drive the People Operations Excellence strategy and roadmap aligned to HR and business priorities
Design implement andfacilitatecross-functional governance for prioritization and decision-making on service process and system changes with decision rights clearly aligned to Global Process Owners Solution Experts HR Technology and People Services
Govern and prioritize a global portfolio of continuous improvement initiatives ensuring clear ownership and execution accountability within Global People Operations and relevant functional teams
Establish and enable a structured continuous improvement approach across People Operations
Definethe framework for integratingbusiness process insights andservice feedbacktoinformprioritizationof improvements in close partnership with service experience leads
Educate and support global process owners and solution experts with process improvementexpertise(process mapping redesign benchmarking)
Apply a data-driven approach to benchmark and improve efficiency and effectiveness across regions
Identifyand advance opportunities for automation AI enablement simplification and innovation in partnership with HR Technology and COE
Qualifications:
Bachelors degree in HR Business Operations or a related field; advanced degree preferred
1015 years of experience in HR Operations shared services transformation or operational excellence including leadership roles in complex global environments
Proventrack recordof leading global continuous or transformation initiatives delivering measurable business impact at scale
Experience working in or with global People Services / HR shared services organizations
Demonstrated ability tooperateat Director level influencing senior stakeholders across HR and relevant other functions business as relevant
Strategic & functionalexpertise:
Strongexpertisein process optimizationand global standardization across HR services
Governance models and decision frameworks
Change management and cross-functional coordination
Portfolio or program management (lightweight business-focused)
Strong capability to translate strategy into structured execution frameworks and measurable outcomes
Strong analytical capability with experience using data and insights to drive decision-making and prioritize improvements
Proven ability toidentifyand advance opportunities in automation AI and digital enablement in partnership with HR Technology teams
Excellent stakeholder management and facilitation skills at senior levels
Ability to challenge influence and guide decision-making at senior levels balancing global consistency with regional needs
Experience with HR platforms (e.g. Workday) and case management environments preferred
Experience applying continuous improvement methodologies (e.g. Lean Six Sigma) with focus on scalability and business impact (not only technical application)
Join the global Xylem team to be a part of innovative technology solutions transforming water usage conservation and re-use. Our products impact public utilities industrial sectors residential areas and commercial buildings with a commitment to providing smart metering network technologies and advanced analytics for water electric and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.
At Xylem youll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program Xylem Watermark. We prioritize our employees well-being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace Xylem fosters an inclusive environment free from discrimination or harassment.
Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylems transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation
Required Experience:
Director
About Company
Discover Flygt's innovative submersible pump solutions for various applications, including wastewater, mining, and more. As a leading manufacturer of submersible pumps, Flygt offers reliable and efficient products for your pumping needs. Learn more at Xylem US.
