Director, Paid Media, Hybrid
Charlotte, NC - USA
Job Summary
The Director will bring deep expertise in media investment customer data and measurement while leading the continued transformation of Belks paid media capabilities. This leader will orchestrate across Paid and Owned channels agencies platforms and internal teams to maximize sales incremental return and long-term customer value.
Media Investment & Business Performance
Own strategy and stewardship of$6080M in annual media investmentestablishingallocation across channelscustomersand business priorities to drive store and eCommerce sales ROAS and incremental ROAS.
Lead annual seasonal and in-quarter forecasting budget management and pacing dynamically shifting investment based on performance business trends retailprioritiesand incremental opportunity.
Partner with Finance and Analytics to connect media investment to business outcomes throughMMM LTC incrementality and attribution translating measurement into clear investment decisions.
Retail & Cross-Channel Orchestration
Develop integrated media strategies aligned to the retail calendar and business cycle including key events promotions category priorities storeneedsand eCommerce growth opportunities.
Orchestrate investment across Search Shopping Social Affiliate Programmatic and emerging channels understanding the distinct role each plays across awareness considerationtrafficand conversion.
Balance short-term business needs with longer-term growth ensuring media can flex quickly to support changing sales trends inventoryopportunitiesand enterprise priorities.
Customer Data & Personalization
Lead the use offirst-party customer data third-party data and platform signalsto advance audience strategy personalizationacquisitionand customer growth.
Develop strategies that differentiate investment messagingproductsand experiences based on customer cohorts lifecyclebehaviorand businessopportunity.
Build a deep partnership with Owned Media to orchestrate Paid and Owned customer experiencesoptimizingcontact strategy audienceactivationand the role of each channel across the customer journey.
Transformation & Capability Expansion
Lead the continued transformation of Belks paid media capabilitiesidentifyingopportunities to modernize channels technology measurement operatingmodelsand ways of working.
Establisha rigorous test-and-learn agenda thatidentifiesnew sources of incremental growth and creates clear pathways from pilot to scaled investment.
Build business cases for new channels capabilities and investments while ensuring the organization evolves with changing customer behaviorsplatformsand media economics.
Agency Team & Cross-Functional Leadership
Lead media agencies and strategic platform partners with clear accountability for investment strategy forecasting optimizationinnovationand measurable business performance.
Develop a high-performing internal media team with strong channelexpertise analytical capability and understanding of how media connects to broader business performance.
Partner deeply across Owned Media Marketing Planning eCommerce Merchandising Creative Analytics and Finance to ensure media strategy is integrated into enterprise priorities and go-to-market planning.
Position Contribution Level
Minimum Education & Experience
10 years of progressive experience in paid media performancemarketingor integrated media including leadership of significant $50M media investments in retail or another high-volume consumer business.
Deep cross-channelexpertisewithdemonstratedunderstanding of store and eCommerce growth retail business cycles first- and third-party data audiencestrategyand personalization.
Strong financial and analytical acumen withexpertisein forecasting budget management MMM LTC attributionROASand incremental ROAS.
Demonstrated success leading media transformation channelexpansionand adoption of new capabilities.
Proven ability to lead agencies platformsteamsand senior cross-functional stakeholders through complex business priorities.
Ability to translate customermediaand business performance into decisive recommendations on where to invest when to shift and how to drive incremental growth.
Knowledge & Skills
Strong leadership and team development skills
Strong financial and analytical acumen withexpertisein forecasting budget management MMM LTC attributionROASand incremental ROAS.
Demonstrated success leading media transformation channelexpansionand adoption of new capabilities.
Proven ability to lead agencies platformsteamsand senior cross-functional stakeholders through complex business priorities.
Ability to translate customermediaand business performance into decisive recommendations on where to invest when to shift and how to drive incremental growth.
Track recordof gaining collaboration and alignment across diverse cross-functional teams
Physical
Available and able to travel as needed
Reporting Relationships
Supervisor
Supervises
Pay Range
$131000-$175000
Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements skills experience or work location. The range listed is just one component of the compensation package offered to candidates.
#LI-SE1
#IND3
Accessibility Guidelines
is committed to making the online application experience easy and accessible to individuals with disabilities.We are constantly making improvements tocomply withthe spirit of the Americans with Disabilities Act and the Web Content Accessibility Guidelines.If any of the information on the website is not accessible to you due to a disability please contact us via email at .Please provide the location of the inaccessible information and the format you wish to have the information presented and we will be happy to send it to you either via your email address or a separate mailing address you provide.If you prefer you may contact one of our friendly Shared Services representatives at 1- and we will be happy to assist you with the application process.
We Are an Equal Opportunity Employer
Belk is anequal-opportunityemployer committed to providing a workplace free from harassment or discrimination.All employment decisions are to be made without regard to race color age sex gender identity sexual orientation hair style hair texture religion marital status pregnancy national origin/ancestry citizenship physical/mental disability genetic information military/veteran status or any other basis prohibited by law.
Required Experience:
Director
About Company
Belk - FREE Shipping at Belk.com. Shop Belk for clothing, handbags, jewelry, beauty, home & so much more! Clearance items available everyday!