Director of Veterans Housing Program

FUNCTION

The Director of Veterans Housing Program is responsible for the leadership operation and strategic management of a residential shelter serving homeless and at-risk veterans. This role oversees daily shelter operations staff supervision program compliance community partnerships and service delivery to ensure veterans receive safe housing supportive services and pathways to permanent stability. The Director ensures all programs operate in alignment with the organizations mission and applicable federal state and local regulations.

JOB LOCATIONS

Fayette County

736 West Main Street Lexington KY 40508

ADMINISTRATIVE DUTIES

1

1. Direct and oversee all shelter operations ensuring a safe structured and supportive environment for veteran residents
2. Develop implement and evaluate shelter programs and supportive services (housing stabilization case management employment support benefits access etc.)
3. Ensure compliance with VA funder and licensing requirements.
4. Establish and enforce policies procedures and best practices

2

1. Train supervise and evaluate Veterans Housing Program staff and volunteers
2. Provide leadership coaching and performance management to maintain high-quality service delivery
3. Schedule staff coverage to ensure operational needs are met 24/7
4. Foster a trauma-informed veteran-centered workplace culture.

3

1. Ensure residents receive individualized case management and referrals to community resources
2. Collaborate with VA medical centers behavioral health providers and veteran service organizations
3. Advocate for resident needs related to healthcare mental health substance use recovery employment and housing

4

Financial & Administrative Oversight:

1. Manage the shelters operating budget and monitor expenditure
2. Assist with grant management reporting and audits as required
3. Track performance metrics and outcomes for internal review and funders
4. Maintain accurate documentation client records and operational reports
5. Maintain accurate service statistics and submit required reports.
6. Ensure proper documentation practices among staff.
7. Provide updates to leadership on program operations and trends.

5

Community Engagement & External Relations:

1. Represent Veterans Housing Program at community and agency meetings.
2. Conduct tours for donors clients and community partners.
3. Participate in outreach and community engagement activities.

6

Training Development & Professional Standards:

1. Ensure staff complete required training and certifications.
2. Maintain personal professional development and training.
3. Model professional conduct aligned with Salvation Army values.