Director of Ticket Operations AS8633

OSU-Stillwater

Logan Hofferber

Monday through Friday 8:00am-5:00pm with evenings and weekends.

Regular Continuous/Until Further Notice

Commensurate with education and experience

Applications will be accepted until a successful candidate has been hired.

A complete application consists of a resume cover letter list of professional references and completed IAWP Employment Approval form which can be found at Applicants that do not provide these materials will not be considered for the position.

Responsibilities include but are not limited to all ticketing facets of two sports/programs including potential travel to road games preseason and post-season play Big 12 championships NCAA Championship events and other responsibilities directed by Assistant AD Ticketing or other leadership. Additional sport and program management duties as designated. Under supervision of Assistant AD Ticketing and in collaboration with Sales POSSE (annual giving) Marketing and Analytics lead development of ticket pricing packaging and key dates such as renewals on-sales seat selections etc. This position will also assist with inbound sales & service during periods of high call or in-person volume.

• Bachelors Marketing Communications Business Administration or related field. (degree must be conferred on or before agreed upon start date)
• 3 years of supervisory customer service public relations and/or computer experience.
  
  
• Skills Proficiencies and/or Knowledge: Management organizational interpersonal and communication service skills-communications problem solving flexibility strong phone to interpret understand implement and manage multiple tasks of NCAA and Big 12 Conference rules and regulations with computer operations be able to lift up to 50 be able to stand on feet up to 3 hours.

• Masters Marketing Communications Business Administration or related field

• Knowledge of Paciolan software; Experience in Athletic Ticketing. Knowledge of NCAA and Big 12 Conference rules and regulations