Director of Technology and Data Strategy

Core Responsibility

• Lead Manage Accountability (LMA)
• Systems Ecosystem
• End-to-End Systems Performance
• User Adoption and Utilization
• Quality Assurance and Improvement

What will you be doing in your role

Lead Manage Accountability

• • Lead manage and hold accountable direct reports
  • Build and lead a high-performing multidisciplinary team across IT systems and data/reporting
  • Clearly define roles priorities and performance expectations across varied functions
  • Coach team members across technical and analytical skill sets
  • Ensure the team operates as an integrated functionnot silos
  • Build capacity in areas like reporting systems thinking and analysis

Systems Ecosystem

• • Own the overall vision roadmap and effectiveness of CCFWs systems ecosystem
  • Define and evolve the long-term systems architecture and strategy (CRM database integrations reporting tools)
  • Ensure all systems align with organizational goals and future growth needs
  • Evaluate and recommend new technologies upgrades and tools
  • Balance innovation with stability usability and cost-effectiveness
  • Serve as the organizations internal expert on systems capabilities and direction

End-to-End Systems Performance

• • Own the end-to-end performance of systemsfrom development and integration to daily support and reliability
  • Oversee systems builds enhancements upgrades and research-driven improvements
  • Ensure effective integration across all platforms and tools
  • Lead IT help desk operations with clear service standards and responsiveness
  • Ensure system uptime reliability and rapid issue resolution
  • Establish and maintain data manuals documentation and system standards
  • Implement QA processes to ensure accuracy usability and consistency
  • Balance short-term support needs with long-term system improvements
  • Continuously improve the overall user experience with systems

User Adoption and Utilization

• • Ensure staff effectively use systems data and reporting tool
  • Develop and oversee training programs for systems and reporting tools
  • Drive adoption of new systems processes and dashboards
  • Ensure staff understand how to interpret and use data
  • Create user-friendly documentation and guidance materials
  • Partner with leadership to reinforce expectations for system use and data quality

Quality Assurance and Improvement

• • Ensure the accuracy reliability and ongoing improvement of systems and data outputs
  • Establish QA processes across systems data and reporting outputs
  • Regularly audit data integrity and reporting accuracy
  • Identify root causes of issues and implement fixes
  • Lead continuous improvement efforts across all capabilities
  • Ensure consistency and trust in all system-generated outputs

Are you the next Director of Technology and Data Strategy

• Masters Degree or Bachelors Degree with 10 years of relevant experience required
• 8 years of related experience in supervision project management etc. required
• Expertise in developing and executing strategic initiatives with the ability to influence decisions and translate vision into actionable plans
• Exceptional communication skills and the ability to build trusted relationships with stakeholders at all levels of the organization.
• Experience as a strategic thought partner providing insight-driven recommendations that support agency vision and priorities
• Familiarity with qualitative and quantitative research methods required
• Familiarity with basic statistical analysis required
• Familiarity with O365 portfolio Salesforce Power BI SQL Server required
• Must have reliable transportation a current Texas drivers license evidence of auto liability insurance

Heres the Good Stuff...

• Full-Time salaried position. Pay is determined by relevant experience work history education and internal equities.
• Medical/ Dental/ Vision/ Short Term Disability/ Accident Insurance/ Hospital Indemnity Insurance/ Critical Illness/ ID Shield
• Health Savings Account- CCFW contributes $110 per month.
• 100% Company paid Long Term Disability
• 100% Company paid Basic Life and AD&D Insurance
• 16 paid Holidays (including being closed Christmas Eve through New Years Day)
• Tiered PTO Accrual by tenure:
  • Vacation Time- 100 hours in your first year.
  • Sick Time- 48 hours in your first year.
• 403(b) with employer match from day one- up to 6%
• 3 weeks paid parental/critical illness leave
• Employee Assistance Program

• CCFW Participates in the Public Service Loan Forgiveness program (PSLF)

• Mentorship Program
• Wellness Program
• Financial Coaching

Im steps.
We want to know more about you! Send us your resume and cover letter through the Join our Team tab on our website: . Select the job posting and click the Apply now button at the top right of the posting. Be sure to complete all fields so we know who to contact!

Due to the volume of responses only qualified parties will be contacted. No phone calls please. Catholic Charities Fort Worth is an equal-opportunity employer.

Required Experience:

Director