Director of Revenue Cycle Optimization

• Position Summary
  • The Director of Revenue Cycle Optimization is responsible for optimizing overall revenue cycle operations and maximizing cash flow across all facilities at UNCHealth Appalachian. This position reports to the Associate Vice President of Revenue Services and interacts with other senior leaders on the organizations financial performance and collaborates closely with other revenue cycle departmental directors across UNCHealth to ensure appropriate reimbursement for the UNCH-App services.

    The position provides strategic oversight for revenue cycle improvement initiatives programs and policies designed to attain organizational revenue goals ensure regulatory compliance and improve patient financial experience. The position will both directly oversee and indirectly influence positions involved in ambulatory acute post-acute and behavioral care to assure Revenue Cycle processes are completed.

    The position may also provide direct oversight of leaders and/or front-line teammates engaged in strategic or start-up initiatives.

• Position Qualifications
  • Minimum Education
    • • Bachelors degree in business healthcare administration accounting finance or a related field required.
      • Masters degree in business healthcare administration accounting finance or a related field preferred.
  • Experience
    • • Three or more years of leadership experience in a healthcare revenue cycle environment.
  • Required Registration/License/Certification
  • Knowledge Skills and Abilities
    • • Thorough knowledge of hospital and professional revenue cycle operations and key performance indicators.
      • Strong understanding of federal and state regulatory requirements related to revenue cycle operations.
      • Proficiency with computer applications electronic health records and practice management systems.
      • Basic knowledge of medical terminology.
      • Demonstrated leadership skills in working with large cross-departmental teams and delivering desired results.
      • Effective problem-solving multitasking and prioritization skills.
      • Excellent written and verbal communication skills with the ability to convey complex information to all levels of organizational stakeholders.
      • Expertise in financial analysis and data representation.
      • Competence in resource management including finances personnel and time.
  • Physical Demands
    • • Lifts positions pushes pulls and/or transfers up to and greater than 30 pounds
      • Manual dexterity and mobility
      • Prolonged extensive or considerable sitting/standing/walking
      • Bending squatting twisting and turning
      • Near acuity: ability to see clearly at 20 inches or less
  • Working Conditions
  • • Rarely exposed to the risk of bloodborne diseases
    • Infrequently may be exposed to hazards from electrical/mechanical/power equipment odorous chemicals and specimens and unpleasant elements (accident injury slippery surfaces uneven surfaces) etc.
    • Subject to irregular hours (days evenings nights weekends holidays) and emergencies
    • Continuous sitting standing and walking long periods to or greater than > 8 hours per shift
    • Speaking reading and writing expanded > 8 hours per day
    • May be exposed to vibration and cramped spaces
    • Lifts carries pushes and/or pulls > 30 lbs.
    • Infrequently bends squats kneels twists turns and reaches
    • Frequently per minute: hand finger and wrist repetition and moderate dexterity
    • May be exposed to ionizing/nonionizing radiation exposure including x-ray and microwave

    What Sets Us Apart

    Career Growth: Access continuing education training and advancement opportunities across multiple hospital and clinic settings. Impactful Work: Play a crucial role in supporting safe efficient and compassionate patient care across our health system. Community & Lifestyle: Boone offers an exceptional quality of life with year-round outdoor recreation local dining and a strong sense of community ranked among the best small towns in America by Forbes and Southern Living. Inclusive Culture: We embrace diversity equity and inclusion ensuring every team member feels valued respected and empowered.

    Ready to start a rewarding career where compassion and connection matter
    Apply today to join UNC Health Appalachian and help make a difference in the lives of our patients and community.

    About UNC Health Appalachian

    UNC Health Appalachian the leader in High Country healthcare consists ofthree hospitals 13 medical practices Seby B. Jones Regional Cancer Center The Rehabilitation Center and Appalachian Regional Healthcare Foundation. We are committed toimproving health enhancing quality of life and making life betterfor our community.

    About UNC Health

    UNC Health is astate entity affiliated with the University of North Carolina system operating14 hospitals 18 hospital campuses and over 500 clinics. Over the past three years UNC Health has provided$400 million in uncompensated or charity careto North Carolina residents.

    UNC Health Appalachianvalues diversityanddoes not discriminatebased on race color religion sex sexual orientation gender identity national origin age disability or any other protected status. Wewelcome applications from all backgroundsand are committed to afair and inclusive hiring process.

    Employment at UNC Health Appalachian is contingent upon thesuccessful completion of a background check and drug screening. For accommodations or additional information contact.

Required Experience:

Director