Director of Retail Sales

Sutton Auto Team is seeking an experienced Director of Retail Sales to lead retail sales operations across Sutton Ford in Matteson Illinois and Cocoa Ford in Cocoa Florida.

The Director of Retail Sales will be responsible for sales strategy execution and results across both dealerships including profitability sales effectiveness people development pay plans marketing and advertising sales processes inventory and customer loyalty. This position will work closely with General Managers and store sales leaders to drive consistent performance and accountability across both locations.

$144000$180000 annual base salary plus commission. Commission earnings will vary based on individual performance and the applicable commission plan.

This position supports both Sutton Ford in Matteson Illinois and Cocoa Ford in Cocoa Florida. The Director of Retail Sales will work onsite at one of the two dealerships and regularly travel between locations generally spending approximately two weeks per month at each dealership.

Candidates should ideally reside in the Chicago or Orlando/Cocoa area to allow one dealership to serve as their home location.

This is primarily a MondayFriday position; however flexibility may be required based on business needs and travel between dealership locations.

• Lead new and used vehicle sales performance gross profit variable departmental net profit market share and sales effectiveness.
• Establish dealership-specific sales plans forecasts budgets performance expectations and corrective action plans.
• Determine sales department structures and staffing needs and participate in recruiting selecting on-boarding coaching evaluating and developing sales leaders and team members.
• Design model implement and maintain sales-related pay plans subject to executive approval as applicable.
• Establish and maintain consistent sales processes from initial customer contact through delivery and follow-up.
• Set performance and activity standards and monitor lead response appointments showroom execution follow-up CRM compliance and manager accountability.
• Lead used vehicle acquisition appraisal pricing reconditioning merchandising aging inventory turn and wholesale strategy.
• Oversee sales marketing and advertising strategy budgets agencies media and lead vendors.
• Develop vehicle exchange customer loyalty repeat business and retention strategies.
• Lead dealership strategies related to manufacturer performance Presidents Award customer experience training and other manufacturer scorecard requirements.
• Establish group-wide sales policies processes reporting standards and dealership-specific performance expectations.
• Partner with dealership leadership to address performance gaps and implement corrective action when expectations are not met.

• College degree required; degree in Business Administration Automotive Management or a related field preferred.
• 10 years of progressive automotive retail leadership experience.
• 5 years of successful leadership experience as a General Sales Manager General Manager Market Director multi-store sales leader or similar position.
• Proven track record of improving sales performance and profitability within automotive retail operations.
• Strong knowledge of new and used vehicle sales financial statements inventory management CRM execution digital marketing customer retention and talent development.
• Experience leading multiple dealerships or a large complex automotive operation preferred.
• Ford experience preferred.
• Strong leadership communication organizational analytical and decision-making skills.
• Ability to regularly travel between the Illinois and Florida dealership locations.
• Hands-on leadership style with the ability to develop managers and translate strategy into consistent daily execution.

The successful candidate will be performance-driven financially astute organized and highly accountable. This individual should be able to create urgency while maintaining a productive working environment preserve gross while growing volume develop team members and leaders and appropriately address performance concerns.

The Director of Retail Sales is expected to model Sutton Auto Teams PRUIT core values: Personal Growth Respect Urgency Integrity and Teamwork.

• Medical dental and vision insurance
• Life and AD&D insurance
• Supplemental insurance options
• 401(k)
• Paid leave

Sutton Auto Team is an equal opportunity employer and prohibits discrimination and harassment based on any characteristic protected by applicable federal state or local law.