Director of Resident Services

ESSENTIAL JOB FUNCTIONS

• Provide oversight of and conduct initial and annual resident assessments (i.e. evaluation of social psychological cognitive and physical needs). Supervise the development and implementation of individual service plans/case management services resulting from assessment findings.

• Provide supportive counseling as needed to both residents and families referring to outside community resources as appropriate

• Oversee and conduct care coordination for residents needing assistance to procure and facilitate care with outside providers agencies and medical facilities

• Support Resident Service staff to work closely with other departments (e.g. Compliance Accounting Maintenance) to address any issues that may put a residents tenancy at risk and other activities that directly impact residents.

• Identify and provide or arrange for staff training needs; updated certifications and required skill sets

• Prepare and monitor the yearly Resident Services budget in conjunction with the Executive Director

• Collaborate with Fund Development to write grants for resident services and programs

• Ensure all at-risk tenants issues are identified addressed monitored and reported to the outside agencies as required.

• Developlead and implement behavioral health and fitness and wellness initiatives in collaboration with the Director ofHealth and Agining Programs

• Utilize RSD Salesforce reports to monitor resident services staff activity reporting (e.g. care coordination resident notes encounters assessments)
  
  

OTHER DUTIES AND RESPONSIBILITIES

• Individual will be expected to carry a small caseload and provide care coordination in addition to management and supervisory duties

• Participate in community committees conferences and events that advocate for older adults and affordable housing

• Assess and recommend new opportunities for introduction and integration into 2Life Communities

• Actively participate in 2Life task forces and committees

KNOWLEDGE SKILLS & ABILITIES

• Masters degree in Social Work or Mental Health Counseling LICSW or LMHC licensure and at least five years of post-masters experience; or an equivalent combination of relevant education and experience preferred

• Diverse individuals or individuals who are bilingual a plus

• Progressive clinical supervisory and administrative experience working with vulnerable populations; preferably with experience with care coordination for older adults

• Able to travel to all 2Life campuses for meetings and training

SUPERVISORY RESPONSIBILITY

• Direct supervisory responsibilities for all Resident Service staff

• Supervise social work interns and interns from other fields if necessary

We dont just offer a job; we invest in your entire life. Our Total Rewards package adds an extra27% to 30% in valueon top of your base salary.

Comprehensive Health:Premium Medical Dental and Vision coverage for you and your family.

Future-Proofing:401(k) retirement planning and employer-paid Life AD&D and Disability insurance (Short & Long Term).

Rest & Recharge:Generous paid vacation official holidays plus2 floating holidaysto use whenever you need a break.

Family-Friendly:Inclusion for your 1 and dependents plusPet Insurancefor your furry family members.

The above statements intend to describe the general nature and level of work performed by people assigned to do this job. The above does not intend to be an exhaustive list of all responsibilities and duties required.

We desire to build and cultivate an environment that brings together an exceptional workforce with unique experiences backgrounds talents and perspectives.

External and internal applicants as well as position incumbents who become disabled as defined under the Americans with Disabilities Act must be able to perform the essential job functions (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on a case by case basis.