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Director of Quality Assurance
Job Location:
Monthly Salary:
Posted:
10 June 2026 (30+ days ago)
Posted:
Application Deadline:
7 September 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Description
Position at loanDepot
Position Summary:
The Director of Quality Assurance will lead the strategy execution and continuous improvement of the Quality Assurance function within the Technology organization. This role is responsible for modernizing quality practices strengthening release validation advancing test automation and ensuring quality is embedded throughout the Software Development Lifecycle.
This is a hands-on leadership role. The successful candidate must be able to operate at both strategic and technical levels setting direction for QA and Quality Engineering while also reviewing validating and contributing to automation strategy CI/CD quality controls data validation and release-readiness practices.
This leader will partner closely with Engineering DevOps Architecture Product Business and Operations teams to improve software quality reduce production risk and create a culture of shared quality ownership.
Responsibilities:
- Quality Strategy & Leadership
- Plan direct and continuously improve QA policies programs standards and initiatives.
- Define and lead the overall quality strategy across applications services platforms and business-critical technology initiatives.
- Lead mentor and develop high-performing QA and Quality Engineering teams.
- Foster a culture of quality ownership accountability automation measurable outcomes and continuous improvement.
- Partner with Engineering DevOps Architecture Product Business and Operations stakeholders to align quality objectives with organizational goals.
- Communicate quality risks release readiness and mitigation recommendations clearly to technical and executive stakeholders.
- Perform other duties and projects as assigned.
- SDLC Quality Integration & Governance
- Define and enforce QA standards across the full Software Development Lifecycle including requirements design development build release and production readiness.
- Ensure QA practices are embedded throughout delivery rather than limited to end-of-cycle testing.
- Establish traceability between requirements test cases defects releases deployment activity and production outcomes.
- Define risk-based testing strategies that focus quality efforts on areas of highest business operational customer and regulatory impact.
- Provide evidence-based release-readiness recommendations using defined quality criteria test outcomes risk indicators and production-readiness signals.
- Drive consistent quality practices across teams while balancing governance with engineering autonomy.
- Test Automation & Quality Engineering
- Drive an automation-first testing strategy across applications APIs services and platforms.
- Define standards for API service-level event-driven and end-to-end validation ensuring business workflows are validated beyond the user interface layer.
- Ensure automated tests are integrated into CI/CD pipelines and actively contribute to building deployment and release decision-making.
- Establish measurable quality thresholds coverage expectations and release criteria.
- Ensure testing frameworks are scalable maintainable and aligned with modern engineering practices.
- Evaluate and recommend testing automation and quality management tools that improve efficiency and effectiveness.
- Data Validation & System Integrity
- Define and enforce strategies for validating data integrity across applications services databases and third-party integrations.
- Ensure QA processes include validation of complex data flows and consistency across systems.
- Establish standards for database testing API validation and reconciliation testing.
- Develop and oversee test data management strategies including test data creation masking provisioning maintenance and governance.
- Ensure quality practices support regulatory compliance audit and customer data protection requirements.
- Ensure defects are classified based on technical severity enabling clear separation between technical impact and business prioritization.
- Observability Reliability & Production Quality
- Partner with Engineering DevOps and Platform teams to use logs metrics traces alerts and telemetry to validate application behavior and improve testing effectiveness.
- Ensure distributed service-oriented and integrated architectures are validated as part of standard QA practice.
- Use production telemetry incident patterns defect trends and operational insights to identify quality gaps and improve test coverage.
- Establish practices for resiliency fault tolerance recovery business continuity and production-readiness testing.
- Support defect investigation root cause analysis production validation and continuous improvement through release and deployment traceability.
- Organizational & Technical Leadership
- Influence engineering teams toward greater ownership of software quality.
- Collaborate with DevOps and Platform Engineering teams to ensure quality controls are consistently enforced through automation.
- Serve as a technical advisor for quality engineering automation strategy testing architecture and release readiness.
- Establish quality metrics KPIs reporting and continuous improvement initiatives.
- Maintain awareness of emerging technologies automation approaches AI-assisted testing capabilities and industry best practices.
- Non-Negotiable Technical Expectations (Hands-On)
- Embedding QA practices throughout the SDLC not only at the end of development.
- Integrating automated testing into CI/CD pipelines.
- Defining quality gates promotion criteria and release-readiness standards.
- Using automated test results defect trends coverage and risk indicators to influence release decisions.
- Validating APIs services integrations databases and complex data flows beyond UI-level testing.
- Using SQL and data validation techniques to confirm system integrity.
- Validating distributed systems using logs metrics traces telemetry or observability platforms.
- Designing testing approaches for resiliency recovery dependency failure degradation and production-like scenarios.
- Reviewing automation frameworks test strategies API testing approaches data validation methods and CI/CD quality controls.
- Leading teams while maintaining enough technical depth to assess and challenge implementation decisions.
- Ability to engage directly with technical implementations when required.
Requirements:
- Minimum ten (10) years of experience in Quality Assurance Quality Engineering Software Testing or related field.
- Minimum five (5) years of leadership or management experience.
- Strong understanding of software quality assurance concepts practices methodologies and modern quality engineering principles.
- Experience with SQL data validation and at least one programming language (e.g. C# Java Python or similar).
- Experience with modern test automation tools frameworks and quality engineering practices.
- Experience in integrating testing and quality controls into CI/CD pipelines.
- Experience leveraging AI-assisted tools to improve QA automation productivity and quality outcomes.
- Experience in the Mortgage Financial Services Lending or other highly regulated industry preferred.
- Bachelors Degree in Computer Science Computer Engineering Information Systems or related technical field required Masters Degree preferred.
Why work for #teamloanDepot
- Competitive compensation package based on experience skillset and overall fit.
- Inclusive diverse and collaborative culture.
- Work alongside passionate customer-focused professionals.
- Extensive growth and professional development opportunities.
- Comprehensive Medical Dental and Vision benefits.
- Wellness programs supporting both mental and physical health.
- Generous paid time off.
About loanDepot
loanDepot (NYSE: LDI) is a digital commerce company committed to serving its customers throughout the home ownership journey. Since its launch in 2010 loanDepot has revolutionized the mortgage industry with a digital-first approach that makes it easier faster and less stressful to purchase or refinance a home. Today loanDepot enables customers to achieve the American dream of homeownership through a broad suite of lending and real estate services that simplify one of lifes most complex transactions. With headquarters in Southern California and offices nationwide loanDepot is committed to serving the communities in which its team lives and works through a variety of local regional and national philanthropic efforts.
Base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay for this role is between $170000 to $233000. Your base pay will depend on multiple individualized factors including your job-related knowledge/skills qualifications experience and market location.
We are an equal opportunity employer and value diversity in our company. We do not discriminate based on race religion color national origin gender sexual orientation age marital status veteran status or disability status.
Required Experience:
Director
About Company
Apply for your mortgage or refinance online with loanDepot. Trust the second largest non-bank lender in the country to provide you with quality mortgage lending and refinance services in all 50 states.
