Director of Project Development & Client Experience

Housewrights

Job Location:

Madison, OH - USA

Monthly Salary: Not Disclosed

Posted on: 14 hours ago

Vacancies: 1 Vacancy

Job Summary

Associated Housewrights is a premier residential design-build firm specializing in custom homes additions and remodeling projects throughout the Madison area. Were committed to delivering an exceptional client experience by building strong relationships providing expert guidance and helping homeowners confidently navigate every step of the project development process.

Were looking for a Director of Project Development & Client Experience to lead the front end of the client this role youll serve as the primary point of contact for prospective homeowners building trust understanding their goals qualifying opportunities and guiding them through our design-build process. Youll work closely with our Design and Construction teams to ensure each client experiences a seamless transition from the initial consultation through project handoff while contributing to the continued growth and success of Associated Housewrights.

What Youll Do

Manage incoming leads referrals and sales opportunities while maintaining an active sales pipeline.
Conduct discovery calls in-home consultations site visits and project walkthroughs to understand each homeowners goals project scope budget and timeline.
Build strong relationships with prospective clients through consultative selling active listening and exceptional customer service.
Educate homeowners on our design-build process services project delivery approach and the value of partnering with Associated Housewrights.
Establish realistic expectations regarding project scope budgets schedules design requirements and construction timelines.
Collaborate with Construction to develop preliminary project budgets and confidently discuss project investment and value with clients.
Prepare present negotiate and secure project development agreements design agreements and other sales-related contracts.
Maintain accurate CRM records client communications sales activity pipeline updates and forecasting.
Build and maintain strong relationships with architects residential designers referral partners real estate professionals and past clients to generate new project opportunities and strengthen long-term business partnerships.
Actively expand Associated Housewrights professional network by developing relationships with outside architects and designers who can serve as trusted referral partners and collaborators on future projects.
Partner with the Design and Construction teams to ensure a smooth well-documented transition from signed agreement through project kickoff.
Track sales performance pipeline health conversion metrics and market trends to support business growth.
Serve as a member of the Leadership Team by contributing to strategic planning client experience initiatives and continuous improvement efforts.

What Were Looking For

Required Qualifications

Five or more years of experience in sales business development project development customer relationship management or a related field.
Proven ability to build relationships establish trust and successfully close sales.
Excellent communication presentation negotiation and active listening skills.
Ability to confidently discuss project budgets pricing and investment expectations.
Experience using CRM software and managing an active sales pipeline.
Strong organizational skills with the ability to manage multiple clients and priorities simultaneously.
Ability to work independently while collaborating effectively with cross-functional teams.
Strong strategic thinking problem-solving and decision-making skills.
Professional customer-focused approach with a commitment to delivering an exceptional client experience.

Preferred Qualifications

Bachelors degree in Business Administration Construction Management Communications or a related field.
Experience in residential remodeling construction design-build architecture real estate or a related industry.
Demonstrated leadership potential and a desire to grow into expanded leadership responsibilities.

Why Join Associated Housewrights

Build lasting relationships while helping homeowners bring their vision to life.
Play a key role in the continued growth and success of an established design-build company.
Work alongside talented Design and Construction professionals in a collaborative team-oriented environment.
Join the Leadership Team and help shape the future of our sales process and overall client experience.
Be part of a company that values professionalism integrity collaboration continuous improvement and outstanding customer service.
Enjoy opportunities for professional growth and long-term career development.

Associated Housewrights is an Equal Opportunity Employer.

We offer a competitive salary and excellent you enjoy a fast-paced work environment that strives for continuous quality improvement we welcome you to apply! Interested and qualified candidates should apply online at:

Required Experience:

Director

Manage incoming leads referrals and sales opportunities while maintaining an active sales pipeline.
Conduct discovery calls in-home consultations site visits and project walkthroughs to understand each homeowners goals project scope budget and timeline.
Build strong relationships with prospective clients through consultative selling active listening and exceptional customer service.
Educate homeowners on our design-build process services project delivery approach and the value of partnering with Associated Housewrights.
Establish realistic expectations regarding project scope budgets schedules design requirements and construction timelines.
Collaborate with Construction to develop preliminary project budgets and confidently discuss project investment and value with clients.
Prepare present negotiate and secure project development agreements design agreements and other sales-related contracts.
Maintain accurate CRM records client communications sales activity pipeline updates and forecasting.
Build and maintain strong relationships with architects residential designers referral partners real estate professionals and past clients to generate new project opportunities and strengthen long-term business partnerships.
Actively expand Associated Housewrights professional network by developing relationships with outside architects and designers who can serve as trusted referral partners and collaborators on future projects.
Partner with the Design and Construction teams to ensure a smooth well-documented transition from signed agreement through project kickoff.
Track sales performance pipeline health conversion metrics and market trends to support business growth.
Serve as a member of the Leadership Team by contributing to strategic planning client experience initiatives and continuous improvement efforts.

What Were Looking For

Required Qualifications

Five or more years of experience in sales business development project development customer relationship management or a related field.
Proven ability to build relationships establish trust and successfully close sales.
Excellent communication presentation negotiation and active listening skills.
Ability to confidently discuss project budgets pricing and investment expectations.
Experience using CRM software and managing an active sales pipeline.
Strong organizational skills with the ability to manage multiple clients and priorities simultaneously.
Ability to work independently while collaborating effectively with cross-functional teams.
Strong strategic thinking problem-solving and decision-making skills.
Professional customer-focused approach with a commitment to delivering an exceptional client experience.

Preferred Qualifications

Bachelors degree in Business Administration Construction Management Communications or a related field.
Experience in residential remodeling construction design-build architecture real estate or a related industry.
Demonstrated leadership potential and a desire to grow into expanded leadership responsibilities.

Why Join Associated Housewrights

Build lasting relationships while helping homeowners bring their vision to life.
Play a key role in the continued growth and success of an established design-build company.
Work alongside talented Design and Construction professionals in a collaborative team-oriented environment.
Join the Leadership Team and help shape the future of our sales process and overall client experience.
Be part of a company that values professionalism integrity collaboration continuous improvement and outstanding customer service.
Enjoy opportunities for professional growth and long-term career development.

Required Experience:

Director