Director of Product Design

Shipts design system is moving past being a static component library. We are building a design platform: the operating system that every Shipt product surface runs on. Tokens components patterns and the pipeline that delivers them into code are the substrate that lets product teams move fast without fragmenting the experience.

As the Director of Product Design you will lead the multi-year vision for Shipts design platform treating the system as the operating layer that every product team builds on rather than a library they reference. You will shape how the platform scales across Customer Shopper and Partner experiences influence cross-functional leadership in Engineering Product and Research and lead a team of systems designers who are setting the standard for how design platforms operate in the AI era. The ideal candidate thinks in systems and data schemas has a real point of view on the design-to-code problem and is already using GenAI tools in their daily practice rather than waiting for them to mature. The Director of Product Design is responsible for establishing the operating model for how the design platform gets built governed and adopted in close collaboration with Engineering on shared component contracts and pipeline ownership. You will define how we measure the platform and connect platform investment to measurable business outcomes for the broader organization. This is a hybrid position that is based out of San Francisco CA Birmingham AL or Minneapolis MN.

• 5 years in product design leadership specifically having shipped scaled and maintained a multi-platform design system in production across web and mobile codebases.

• Front-end architecture experience with a deep understanding of how design tokens and components live within GitHub CI/CD pipelines and package managers.

• Proven autonomy in executing technical governance frameworks schema definitions and token contracts without requiring external oversight.

• Proficiency with current AI tools

• Direct experience managing product design talent with a track record of leading mentoring and scaling small-to-large software systems design teams.

• Deep competency in complex systems thinking data schema architecture workflow/IA design and visual infrastructure design.

• Strong executive communication and the ability to connect platform investment to measurable business impact.

Pay Range: $188000 - $230000

Please note that the salary range above is a guideline and individual total compensation will vary based on factors such as qualifications skill level competencies and work location.

This list includes key skills used in this job but is not inclusive of all skills needed for the role. Please see any required education below.

Artificial Intelligence (AI) Design Leadership Product Management

To foster connection while offering continued flexibility hybrid team members have the following in-office expectations:

Hybrid roles in Birmingham AL typically work in-office at least 2 days per week with core in-office days on Wednesdays and Thursdays.

Hybrid roles in Minneapolis MN typically work in-office at least 1 day per week on either Tuesday Wednesday or Thursday.

Hybrid roles in San Francisco CA typically work in-office at least 1 day per week between Monday and Thursday.

Certain roles may require in-office presence on a full-time basis. Please work with your recruiter to learn more about the classification of this role.

Shipt is a retail tech company that connects people to reliable high-quality delivery with a personal touch. Shipt connects customers to the things they want from the stores they love retail businesses to more satisfied customers and workers to new earning opportunities.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race color national origin ethnicity religion or religious belief sex (including pregnancy childbirth or related medical conditions) sexual orientation gender gender identity gender expression transgender status sexual stereotypes age military or veteran status disability or any other characteristic protected by law.

Please inform your recruiting contact upon initial connection if you need a reasonable accommodation. If you need assistance filling out a job application please complete this form.

Pursuant to the San Francisco Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.

Employees (and eligible family members) are covered by medical dental vision and more. Employees may enroll in our companys 401k plan. Employees will also be eligible to receive discretionary vacation for exempt team members paid holidays throughout the calendar year and paid sick leave. Other compensation includes eligibility for an annual bonus and the potential for restricted stock units based on role.