Director of Outreach & Programming

Reporting to the Assistant Vice President for Community Relations the Director of Outreach and Programming will develop coordinate administer and evaluate community programs and special projects conducted by the Office of City & Community Engagement (CCE) at Northeastern collaboration with the Community Relations and Programs Manager and other CCE staff this position will be an active and responsible contributor to our local and campus communities by fostering collaborative relationships and partnerships that connect educate and engage people and organizations throughout our network. The Director of Outreach and Programming will lead CCEs programs and partnership initiatives with three focus areas: hosting residents and community groups on campus managing small business and neighborhood association partnerships and delivering programs and offerings open to the public both on and off campus.

The position involves collaborating with various stakeholders and cultivating existing relationships to work towards Northeasterns vision of becoming a model institution for community engagement. This position also works closely with CCE leadership to set and meet the departments budget and program oriented goals.

• Bachelors degree required; Masters degree preferred
• 5 years of relevant experience in community/civic engagement community development program management and strategic planning for a higher education institution or nonprofit organization
• Be idea-driven with the ability to take creative initiative and demonstrate follow- through
• Be comfortable working in a fast-paced environment with different personalities
• Problem-solve and resolve conflicts and disputes in a professional manner
• Be relationship-oriented and results-driven
• Communicate effectively to various internal and external stakeholder
• Possess the ability to handle confidential information in a sensitive manner
• Have strong abilities in planning and running programs
• Have strong abilities in organization supervision administration and budget management
• Willing and able to work occasional nights and weekends
• Excellent verbal and written communication skills with exceptional attention to details
• Have working knowledge of the Boston community with special attention to Roxbury Mission Hill Fenway and the South End

• Generate and facilitate partnerships and programs that respond to the needs interests and concerns of the residents businesses and other community organizations surrounding Northeasterns Boston campus.
• Refine existing and/or establish new systems processes and tools for tracking collecting and sharing the outcomes measurements and knowledge that is generated by those programs and partnerships.
• Oversee program creation and development with a focus on establishing new and innovative pathways for internal and external collaboration.
• Regularly attend relevant events and other engagement activities that foster deeper engagement with the local community and other stakeholders in the community engagement space.
• Assist in developing an external identity for Northeasterns community programs.
• Assist in developing the outreach strategy for the Northeastern Crossing and future community-specific spaces on campus.
• Support CCE staff in planning and implementing new & existing programs.
• Perform other duties as assigned.