Director of Operations

Director of Operations Furniture Division Omaha

AOI is looking for an experienced operational leader to oversee and elevate our Furniture Division and drive excellence across every function from project management and installation to warehouse operations logistics and service. If youre someone who leads with accountability builds high-performing teams and has a track record of turning operational complexity into competitive advantage this role was built for you.

This is a high-impact leadership position for someone who is equal parts strategic thinker and hands-on executor; a person who can align people process and performance to deliver exceptional results for our clients and our business. Youll lead operations backed by AOIs 40-year reputation for quality craftsmanship and partnership representing MillerKnoll the #1 furniture brand in the world.

What Youll Do

• Lead All Furniture Operations: Oversee installation warehouse service project management logistics and facilities; driving efficiency accountability and client satisfaction across every function.
• Develop and Mentor Team: Bring out the best in employees through coaching clear expectations and a culture built on trust and accountability.
• Deliver on Every Project: Ensure projects are executed on time within scope and within budget by monitoring field operations staffing and resource allocation.
• Own the Financial Performance: Oversee labor estimating project budgets and post-project reviews; identifying trends and protecting margins through continuous improvement.
• Align and Advance the Business: Partner cross-functionally with Sales Design and executive leadership while championing the tools and systems that keep operations running and scaling
  
  

What Were Looking For

• 7 years of experience in operations management preferably in commercial furniture construction or related fields.
• Associates Degree in Business or related field or a combination of education and experience.
• Proven leadership of cross-functional teams and departments.
• Able to read and interpret architectural blueprints furniture installation drawings space planning layouts finish schedules and manufacturer installation guides.
• Strong understanding of project lifecycle installation workflows and warehouse operations.
• Excellent organizational problem-solving and communication skills.
• Proficient with Microsoft Office CORE related MillerKnoll/ Furniture or vendor software preferred.
• Strong financial and margin awareness with ability to manage budgets and labor costs.
  
  

What Will Make You Successful Here

• Operational Discipline:Timelines estimates budgets and follow-through are where you thrive. Things dont fall through the cracks on your watch.
• Builders Mindset:You see gaps in process as opportunities not frustrations and you have the persistence to close them with scalable lasting solutions.
• Team Developer:You invest in the people around you. Youre as proud of your teams growth as you are of the results they deliver.
• Client Focus: You understand that operational excellence is ultimately a client promise and you lead your teams with that in mind every day.
  
  

Here youll find

• The opportunity to shape and lead operations for a growing team backed by a 40-year legacy and a leading furniture brand.
• A collaborative leadership team that values your voice and supports your growth.
• A culture that rewards initiative celebrates achievement and invests in its people.
• The freedom to build scalable systems and leave a lasting mark on how AOI operates.
  
  

Compensation & Benefits

• Competitive base salary commensurate with experience
• Comprehensive health dental and vision
• 401k with company match
• Paid vacation sick pay and holidays
• Tuition reimbursement
• Professional development and training through AOI and MillerKnoll
• Vehicle Allowance
  
  

Physical Requirements
While performing the duties of this job the employee is regularly required to stand walk and move throughout office warehouse and client environments for extended periods. The employee must frequently bend stoop kneel and crouch to inspect direct and oversee furniture installation and warehouse activities. The employee is occasionally required to use hands to handle position and manipulate furniture components and installation tools and must be able to reach overhead and at varying heights. The employee frequently communicates with installation crews warehouse staff clients and project stakeholders and must be able to clearly convey and receive verbal and written instructions. The employee must occasionally climb stairs or ladders to assess work areas. The employee must regularly lift and/or move up to 50 pounds and may occasionally be required to lift or team-lift items up to 100 pounds. Specific vision abilities required include close vision distance vision depth perception and the ability to adjust focus to inspect completed installations and review floor plans and work orders.

*The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Required Experience:

Director