Director of Operations

XP Services Inc. is seeking an experienced and results-driven Director of Operations to oversee daily operations improve organizational efficiency and ensure the successful execution of company initiatives. The ideal candidate will provide strategic leadership optimize operational processes and work closely with leadership teams to support business growth and operational excellence.

The Director of Operations will be responsible for managing operational activities improving workflows overseeing teams and implementing strategies that enhance productivity quality and overall performance.

• Develop and execute operational strategies aligned with company goals.
• Oversee daily business operations and ensure efficient processes.
• Lead mentor and manage operational teams to achieve performance objectives.
• Establish policies procedures and best practices to improve efficiency.
• Monitor key operational metrics and implement continuous improvements.
• Collaborate with department leaders to coordinate projects and initiatives.
• Manage resources budgets and operational priorities effectively.
• Identify operational challenges and develop solutions to improve performance.
• Ensure compliance with company standards policies and procedures.
• Support organizational growth through effective planning and execution.

• Bachelors degree in Business Administration Operations Management or a related field.
• Proven experience in operations leadership or senior management roles.
• Strong understanding of business operations process improvement and team management.
• Excellent organizational analytical and problem-solving skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong leadership and communication abilities.
• Experience developing and implementing operational strategies.

• Experience scaling operational processes within a growing organization.
• Strong project management and decision-making skills.
• Ability to analyze data and use insights to improve business performance.
• Experience working across multiple departments and teams.

XP Services Inc. is dedicated to delivering high-quality solutions through innovation operational excellence and a commitment to continuous improvement. We are seeking a strong operational leader to help drive efficiency support growth and strengthen our organization.