Director of Operations and Support Services

• Employees must demonstrate evidence of regeneration and dedication to the cause of Christ and have an expressed desire (call) to work in a Christian School.
• Employees must have a personal and growing relationship with Jesus Christ.
• Employees must have a Christian testimony reflected in a daily walk that allows being a true example to all students.
• Employees must do their jobs as unto the Lord: Whatever you do work at it with all your heart as working for the Lord not men.
• Employees must be active in a local body of believers and should be faithful in reading Gods Word and praying daily.
• Employees must agree fully and without reservation with the schools Statement of Faith.

• Develop and implement school-wide non-instructional systems and procedures that ensure operational excellence within the school. Systems include: two campus locations in the area of facility/grounds technology and transportation.
• Work with Human Resources to recruit hire lead manage evaluate and/or dismiss staff in relevant areas of operations such as custodians technology support technicians and bus drivers.
• Develop strategic short-term and long-term planning for the facility/grounds technology and transportation. (Taking into consideration the needs of the school operational budget and the School Continuous Improvement Plan (CSIP) and in collaboration with the Head of School.
• Support the development management and maintenance of the procurement lifecycle including but not limited to: vendor selection purchase order management materials requisitioning and receiving and inventory management.
• Collaborate with the CFO in the development of the annual budget to ensure that the school meets its financial goals and adheres to processes for spending authority per board policy.
• Meet with school leadership regularly to discuss goals progress towards goals trends challenges areas for growth and action plans.
• Report on the status of district operations at the request of the Head of School.
• Attend and/or prepare monthly reports for the Board of Directors as requested by the Head of School.
• Manage the logistics of school operations related to daily schedules and ensure sufficient support staffing (in technology custodial and transportation) for school events at all times.
• Participate in professional development opportunities as requested by the Head of School which may or may not require travel and/or an overnight stay.

• The Director of Operations and Support Services is responsible for the physical operation appearance and cleanliness of the school to ensure a proper learning environment for students and a work environment for employees. Furthermore under the direction and collaboration with the Head of School the incumbent is responsible for the project management of new facility updates remodels and projects
• School Maintenance & Facility Leadership
• Develop a strategic plan to delegate tasks and prioritize repairs maintenance and groundskeeping.
• Regularly inspect buildings and grounds while working with the principals to assess needs.
• Develop a system to proactively maintain both campuses prevent deferred maintenance and avert operational disruptions.
• Study work schedules and estimate work hour requirements for completion of facility job assignments.
• Collaborate with the administration in reviewing and developing policy and procedure related to facility building and grounds keeping.
• Recommend measures to improve methods and equipment performance.
• Handle after-hours facility emergencies either via personal attention or delegation.
• Collaborate with the Athletic Director on the needs and effective operations of the sports fields.
• Oversee usage and rental of the facility.
• Oversee an accurate inventory of buildings and equipment.

• Develop a system (which includes being the liaison between contractors and NCA administrators) to manage timelines and the bid process as well as to document and report the course of current and future building and remodeling on both campus locations as set forth by the vision of the Board of Directors and Administration in the area of facility development.
• Collaborate with the CFO and Head of School to make recommendations for capital improvements.

• Strategically hire needed third-party vendors and contractors to ensure compliance with contractual agreements and budgetary restrictions. Arrange bids and develop specifications for all outside contractual work of more than ($x amount TBD).
• Arrange vendors for trash removal pest control health inspections etc.

• Ensure that the school is in compliance with playground safety.
• Develop maintain and report all school-related environmental health safety and maintenance standards to ensure compliance with applicable regional state and federal regulations and laws.

• Personnel Management Leadership
• Collaborate with the CFO for budgetary approvals to hire custodial staff.
• Complete the hiring ending of employment and evaluation process of custodial and maintenance staff per the school handbook.
• Schedule and manage personnel in compliance with the NCA handbook.
• Ensure staff obtain the necessary training for safety and proper handling of materials.
• Interpret school policies to workers in collaboration with Human Resources.
• Interpret and/or prioritize job orders to workers and assign duties.
• Analyze and resolve work problems or assist workers in solving work problems.
• Security Leadership as it relates to facilities
• Collaborate with the principals to maintain and ensure ongoing campus security as it relates to facility issues.
• Arrange for the appropriate keying of areas and provide keys to authorized employees as requested.
• Perform other duties as directed by the Head of School.

• The Director of Operations and Support Services is responsible for the administration of essential operations to ensure optimal technology function and support is provided for the purpose/s of designing configuring installing maintaining and repairing network systems subsystems and servers; overseeing the computer/server operation and environment; provide information direction and /or recommendations regarding network installations and configurations; resolving network operation issues; and providing technical support to school employees and students

• Develop a technology plan that supports current industry standards in collaboration with school administration to include phone systems network systems educational classroom support and all applicable technical communication systems (internet website email etc.) for both campus locations.
• Assist NCA in becoming a leader in the area of technology for Jr.K-12 grade student advancement and success.

• Ensure the administration development installation and maintenance of technical systems and servers at both campus locations.
• Collaborate with the administration to strategically plan the analysis of software in the business office and student CRM. As well as make recommendations for new systems oversee the migration to new systems and schedule installations product research etc. for the purpose of enhancing the performance of network resources and delivering services in compliance with established guidelines and/or objectives.
• Oversee the bid process and recommend equipment supplies and materials for the purpose of acquiring required items and completing jobs efficiently.
• Prepare and/or review written materials such as policies and procedures for network facilities system-level documentation reports etc. for the purpose of documenting activities providing written reference and/or conveying information.

Required Experience:

Director