Director of Operations 2323

Director of Operations Brooklyn NY $80000$100000

About the Role This is the CEOs right hand across multiple businesses simultaneously facilities vendors recruiting insurance grants billing marketing accountability and more. You take the CEOs intent and turn it into completed work. What holds it all together is judgment follow-through and the ability to figure things out without being walked through them.

Key Responsibilities

Facilities & Maintenance

• Own maintenance issues across every site end-to-end from the moment its flagged to the moment its fixed and logged
• Walk centers and sites regularly to catch issues before they become complaints
• Coordinate routine schedules: HVAC deep cleaning pest control fire inspections and more
• Set up new spaces: order furniture schedule deliveries prep classrooms and offices

Vendor Management

• Source vet and onboard cleaning crews and recurring vendors get quotes check references run trials present recommendations
• Maintain a vendor directory used as the single source of truth across all sites
• Run price comparisons and track spend by vendor and category

Operations & Admin Support

• Track every CEO-assigned project across every business to completion with visible status
• Build and maintain Google Sheets trackers KPI scorecards and admin tools
• Calendar coordination meeting scheduling and follow-up notes
• Surface open billing items unpaid invoices tuition arrears weekly to the CEO with status and next steps

Insurance & Grants

• Submit documentation for insurance requotes and grant reimbursements across all entities
• Maintain a calendar of renewal dates so requotes start early never last-minute
• Coordinate with grant writers on deadlines applications and reporting requirements

Recruiting Support

• Post job ads sift resumes against defined criteria and build shortlists for hiring managers
• Schedule interviews and maintain a tracker of open roles and candidates in flight

Director & Manager Enablement

• Set up Regional Directors and site managers with the reports and dashboards they need
• Train new secretaries on phones intake systems and front-desk SOPs
• Hold the marketing team accountable on deliverables deadlines and campaign strategy

Qualifications

• 2 years in an admin executive assistant operations coordinator or office manager role
• Driven punctual organized detail-oriented takes full ownership and closes loops
• Strong written and verbal communication skills
• Comfortable in Google Workspace (Sheets Docs Calendar Gmail); quick to learn new tools
• Valid drivers license and reliable transportation this role floats across multiple sites
• Experience in childcare education healthcare or a multi-site service business is a strong plus
• Vendor management facilities coordination insurance paperwork or grant reimbursement experience is a strong plus

Interested Send your resume to: