Director of Legal Innovation & AI Enablement

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If youre looking to be part of whats next in communication youre in the right place.

At RingCentral we believe the best customer experiences happen when humans and AI work together. Our agentic voice AI portfolioAIR AVA and ACEbrings together automation assistance and insights across the entire conversation lifecycle. The result More seamless intelligent experiences for businesses everywhere.

With $2.5B in ARR and $250M invested in R&D annually were building the future of AI-powered business communications.

RingCentral is seeking a Director of Legal Innovation & AI Enablement to lead the next phase of our legal departments evolution. The focus of this role is our sell-side and buy-side contracting processes making them smarter faster and easier for everyone involved by leveraging AI and deeper integration with our commercial systems.

On the sell side this means transforming how Sales and sales desk create negotiate and manage contracts enabling greater autonomy through AI-assisted intake contract composition redline review and negotiation support that is natively integrated with our CRM and Quote-to-Cash workflows. On the buy side it means applying the same rigor to vendor and procurement contracting. The result should be a more seamless intelligent contracting experience across the full commercial lifecycle.

This is a program ownership role. The Director will develop a thorough understanding of RingCentrals current contracting processes help define the vision for how AI can enhance them and drive that vision to completion across Legal Sales Finance Engineering and IT. The expectation is full ownership of the strategy the execution and the outcomes.

The ideal candidate has current hands-on knowledge of the best AI tools available for contract drafting review and negotiation and the judgment to know which to deploy and how to integrate them effectively. Where commercial solutions fall short they will identify opportunities to build custom in-house AI agents in partnership with internal organizations

This role is based on-site at RingCentrals Belmont headquarters. Driving cross-functional programs of this scope requires close collaboration and daily presence with the teams involved.

Our current stack includes DocuSign CLM Salesforce (QTC) Coupa and NetSuite. We are actively evaluating next-generation AI contracting platforms and expect this person to lead that evaluation and transition.

Key Responsibilities

Sell-Side & Buy-Side Contract Transformation

• Own the end-to-end improvement of the sell-side contracting process from deal initiation in CRM through contract creation negotiation redline review and execution enabling Sales and the procurement desk to operate more efficiently with AI assistance.

• Lead the same transformation on the buy-side improving how vendor and procurement contracts are created reviewed and approved.

• Integrate AI-powered contracting capabilities directly into the commercial systems Sales and procurement use daily including CRM CPQ and ERP ensuring a seamless and connected experience.

• Partner with Legal to define appropriate self-service parameters standard playbooks and escalation thresholds so that AI-assisted contracting is both fast and legally sound.

AI Adoption & In-House Agent Development

• Maintain current hands-on knowledge of the best AI tools in the market for legal including contract review drafting assistance clause extraction obligation tracking and workflow automation.

• Identify where AI can be infused into existing legal workflows and execute against those opportunities not just plan for them.

• Evaluate and implement commercial tools such as Ironclad SpotDraft Lexion and with clear ROI criteria.

• Identify use cases where custom in-house AI agents would outperform off-the-shelf solutions and partner with Engineering to build them.

• Run structured tool evaluations pilots and POC programs; deliver clear go/no-go recommendations.

Cross-Functional Execution

• Drive the contracting transformation program end-to-end from vision through deployment.

• Partner with Legal Sales Ops Product Engineering and Finance to integrate CLM capabilities across the Quote-to-Cash stack.

• Manage vendor relationships and stakeholder engagement to drive successful platform deployments.

• Own the decisions not just the recommendations this role is accountable for delivery.

Workflow Optimization & Enablement

• Redesign legal workflows to maximize speed consistency and scalability.

• Maintain fluency in QTC systems contract integrations and related data flows.

• Partner with IT procurement and business teams to introduce AI-powered solutions.

• Lead change management and drive user adoption across all legal tech tools.

Metrics & Continuous Improvement

• Define and track success metrics for efficiency compliance ROI and AI impact.

• Build dashboards and analytics to measure cycle time tool adoption and performance.

• Establish feedback loops to drive ongoing optimization of the legal tech ecosystem.

Qualifications

• Bachelors or Master Degree in Computer Science Project Management or related field.

• 10 years in legal innovation product management legal operations or a tech-forward in-house/law firm environment.

• Background in precedence IT > AI > CLM > Legal ( good to have)

• Deep current knowledge of the AI tools available for contract drafting redline review and negotiation and a track record of deploying them not just evaluating them.

• Experience improving sell-side or buy-side commercial workflows specifically reducing legal bottlenecks in the contract creation negotiation and approval process.

• Ability to design and implement AI-assisted self-service contracting for Sales and procurement teams with appropriate legal guardrails.

• Experience identifying where custom AI agents or automations can fill gaps that commercial tools cannot.

• Hands-on experience with CLM platforms (e.g. DocuSign CLM Ironclad Agiloft SpotDraft) and their integration with CRM and ERP systems.

• Experience with Salesforce and Quote-to-Cash systems including quoting billing discounting and product catalog flows.

• Understanding of redlining versioning and legal approval workflows.

• Proficiency building dashboards and analytics to track cycle time adoption and ROI.

• Track record running tool evaluations pilots and POC programs with clear success criteria.

• Demonstrated ability to drive cross-functional programs to completion not just to alignment.

• Strong communication stakeholder alignment and cross-functional leadership skills.

Preferred

• Experience in high-growth SaaS or technology companies.

• Deep understanding of data privacy regulatory compliance and legal security standards.

• Familiarity with platforms such as LinkSquares Lexion or .

Why Join Us

• Own a program with real organizational impact this role has C-level visibility and directly affects deal velocity and legal risk.

• Shape both strategy and execution in a role built for a builder not a maintainer.

• Work at the frontier of AI in legal at a company already investing in the tools and infrastructure to make it real.

• Competitive compensation equity and flexibility.

What we offer:

• Comprehensive medical dental vision disability life insurance

• Health Savings Account (HSA) Flexible Spending Account (FSAs) and Commuter benefits

• 401K match and ESPP

• Paid time off and paid sick leave

• Paid parental and pregnancy leave and new parent gift boxes

• Family-forming benefits (IVF Preservation Adoption etc.)

• Emergency backup care (Child/Adult/Pets)

• Employee Assistance Program (EAP) with counseling sessions available 24/7

• Free legal services that provide legal advice document creation and estate planning

• Employee bonus referral program

• Student loan refinancing assistance

• Employee perks and discounts program

RingCentrals work culture is the backbone of our success. And dont just take our word for it: we are recognized as a Best Place to Work by BuiltIn the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success.

About RingCentral

RingCentral is a global leader in agentic voice AIpowered business communications delivering an integrated platform for business phone SMS contact center workforce engagement management video collaboration and messaging. As the communications layer connecting businesses and customers RingCentral is the front door of business communication and is in the advantageous position to apply AI at every phase of the conversation journey before during and after each interaction. Our agentic AI portfolio includes autonomous voice-first AI agents that automate calls assist in the moment and analyze every interaction enabling businesses to work smarter respond faster and connect more meaningfully with their customers. Visit to learn more.

RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race religion color national origin gender sexual orientation age marital status veteran status or disability status. We are committed to providing reasonable accommodations for individuals with disabilities during our application and interview process. If you require such accommodations please click on the following link to learn more about how we can assist you.

If you are hired in Belmont California the compensation range for this position is between $177100 and $253000 for full-time employees in addition to eligibility for variable pay equity and benefits. Benefits may include but are not limited to health and wellness 401k ESPP vacation parental leave and more! The salary may vary depending on your location skills and experience.