Director of Learning and Engagement

Role: Director of Learning and EngagementReports to: Senior Director Learning and EngagementProgram: 9008-LearningDepartment: Learning and EngagementLocation: Arlington Administration - 2116 Arlington Ave. Suite 100 Los Angeles CA 90018Schedule: Monday - Friday 8am - 4:30pmSetting: Not 100% onsiteStatus: Full-time/Exempt/ManagementBenefits:Medical Vision Dental Life Insurance 403(b) Retirement plan Employee Assistance Program (EAP) :1Summary:With over 60 years of experience working in the community The People Concern is proud to be among Los Angeles most trusted homeless service providers. The Learning and Engagement Department is a staff-facing department at The People Concern which supports our roughly 1000 collaboration with the Senior Director Learning and Engagement the Director Learning and Engagement is responsible for building and nurturing a robust culture of continuous learning and engagement at The People Concern. This position shepherds the overarching strategy and supervises the implementation of the strategic plans for the Learning and Employee Engagement Departments. The Director Learning and Engagement works collaboratively with the Human Resources Department Development Department and the Executive Leadership Duties and Responsibilities:General:Owns the department strategy and its implementation to support the agency in providing all employees with the highest standard of learning and employee experience in the that continual improvement of the collaboration within the team and between the the Senior Manager Learning and Engagement who manages the department the day-to-day operations of the department including planning delegating and appraising job results and evaluating staff continuous assessment and improvement of -In coordination with the Senior Director of Learning and Engagement:Oversees the implementation of Learning Department strategy and programs including New Employee Orientation People Leader Orientation People Leader Academy People Concern University Relias In the Know at People Co Pro-ACT LEEP Leaders Growing and Leadership Development a culture of continuous learning and on learning and training experiences held by other departments/leaders as assigned e.g. Case Manager Apprenticeship Engagement -In coordination with the Senior Director of Learning and Engagement:Oversees the implementation of the internal communications strategy including This Week at People Co Engage SharePoint and on a range of employee experience initiatives including policy standardization and intra-departmental implementation of employee engagement events and initiatives including People Co Con Day in the Park Town Hall by Call Kudos :Bachelors degree or equivalent combination of education experience and training in organizational development education project management and CA Drivers license reliable car auto insurance and an acceptable driving record and willingness to drive to various sites for training and engagement throughout the year as have a passion for learning and creating a collaborative environment for staff engagement and continuous commitment to diversity equity inclusion and good understanding of how to champion it in the work of the (5) years experience in the delivery of social services and/or non-profit management. Experience in direct homeless services and domestic written communication skills with a keen eye for copyediting and application of the agency style organizational and project management skills including being able to be precise thorough and detail-oriented with excellent time management facilitation and conflict resolution skills with demonstrated ability and comfort in facilitating trainings and workshops across tiers of leadership including: Executive Leadership Board and Senior three (3) years experience supervising staff required including evidence of strengths-based supervision with staff from a range of diverse experiences and exhibit a high degree of professionalism business judgment tact and interpersonal communication skills with a desire to build effective partnerships to create positive impact on staff in public speaking with diverse audiences in both intimate and large group to self-start take initiative work independently and achieve high standards to meet multiple deadlines while also working effectively with others in a team-oriented environmentStrong experience with computer applications including Word Excel and PowerPoint required as well as platforms such as Zoom Microsoft 365 SharePoint and design programs such as verbal communication skills creative problem-solving skills and ability to provide quantitative knowledge of trauma-informed care principles harm reduction models and diversity equity and inclusion strongly Qualifications: Fluency in Spanish written and oral and ability to Environment:Combination of field and office environment hybrid optional. Required to be in person on-site atminimum 2 days per week and often more depending on events and other required to sit stand bend; occasionally lift or carry up to occasion walk or drive to different local sitesWill necessitate occasionally working in busy and loud be exposed to elements like cold heat dust noise and need to bend stoop twist and sit throughout the day.