Director of Innovation, Position no. 00264

Title: Director of Innovation Position no. 00264

State Role Title:Info Technology Manager I

Hiring Range: $135000 - $155250

Pay Band: 6

Agency: Department of Motor Vehicles

Location: Office of Innovation

Agency Website:

Recruitment Type: General Public - G

Job Duties

The Virginia Department of Motor Vehicles is seeking a forward-thinking creative and results-driven Director of Innovation to help shape the future of how we serve our customers and conduct our business. This strategic agency leadership position is ideal for a transformative and innovative thinker with broad technology experience strong knowledge of project management and continuous process improvement concepts and a passion for finding better smarter and more efficient ways of doing business.

The Director of Innovation will direct a team of senior project managers and continuous process improvement experts leading initiatives and efforts to research identify evaluate pilot and deploy innovative technology and non-technology solutions that simplify business processes improve operational efficiency reduce costs and enhance customer and employee experiences. The ideal candidate will bring an understanding of emerging technologies including artificial intelligence automation intelligent document processing mobile and digital solutions and the ability to recognize where technology can deliver meaningful business value.

Working across DMV and in partnership with executive leadership technology operations and other stakeholders the Director will bring together people processes technology and disciplined project execution to transform innovative ideas into sustainable solutions with measurable results.

We are looking for a strategic leader and advisor who is curious about what is possible willing to challenge conventional thinking skilled at solving complex problems and capable of turning vision into action. If you are energized by innovation transformation and the opportunity to improve services that impact millions of Virginians we invite you to help DMV build what comes next.

The Virginia Department of Motor Vehicles (DMV) headquartered in Richmond Virginia serves approximately 6.2 million licensed drivers and ID card holders with over 8.4 million registered additionDMVserves a wide array of businesses including dealers fuels tax customers rental companies driving schools other state agencies local governments and non-profit upon five fundamental core values: Trustworthiness Respect Accountability Integrity and Teamwork (TRAIT). We dont just talk about our core values we live them!

Minimum Qualifications

Strategic and innovative thinking skills to translate business goals into actionable product strategies.
Expertise in organizing both business and digital technology stakeholders to align emerging technology with business needs and value.
Broad foundation of knowledge and experience with information technology and automated solutions to support business operations.
Strong understanding of IT system implementations digital transformation and business process optimization.
Extensive leadership skills to inspire and motivate teams toward common goals with experience leading cross-functional teams in a highly visible environment.
Extensive analytical problem-solving and project management skills to drive organizational change.
Strong understanding and experience in project management methodologies such as Waterfall Agile Hybrid methodologies and project management tools.
Knowledge of continuous process improvement principles and methodologies such as Lean Six Sigma Kaizen and DMAIC.
Ability to quickly adapt to change and drive results through innovation and continuous process improvement.
Detail-oriented with the ability to use data to make informed decisions.
Advanced oral and written communication and interpersonal skills including delivering succinct presentations and to explain the agencys innovation process vision and strategy.
Proficiency in operating personal computers with word processing and spreadsheet software applications.
Research and analytical skills for assessing complex problems policy impact and legislative proposals.
Knowledge of management and HR practices and principles.

Additional Considerations

Six Sigma certification (Black Belt or higher preferred).
Project Management Professional certification (PMP) preferred.
Qualification to manage major Commonwealth IT Projects as required by VITA preferred.
Experience with Agile methodologies and driving transformation initiatives.
Demonstrated success in launching and managing innovation initiatives (both IT and Non-IT) from conception to delivery.
Broad background in innovation information systems/technology continuous process improvement principles and project management principles.
Demonstrated ability to manage multiple priorities and meet deadlines effectively.
Progressively responsible supervisory and management experience.
Proven experience managing large complex IT and non-IT projects.

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to Your Application in your account to check the status of your application for this position.

Selected candidate(s) must complete the I-9 Employment Eligibility Verification Form. DMV participates in E-Verify.

All applicants for employment must consent to a background check. Selected candidates must consent to a fingerprint-based criminal history check driver record check and background investigation if applicable.

As a condition of employment the DMV will be alerted of any convictions for moving violations including license suspension.

Submission of an online application is required. DMV does not accept applications resumes cover letters any other format. When applying for jobs please ensure your online application or resume is complete with duties and skills associated with your work experience and years of experience to properly assess your skills in the screening process. Candidates are evaluated based on information provided in the application materials. Missing information cannot be assumed.

Contact Information

Name: DMV Employment

Phone:

Email:

In support of the Commonwealths commitment to inclusion we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS) or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation if applicable to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at .

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1 2022- February 29 2024 can still use that COD as applicable documentation for the Alternative Hiring Process.