Director of IDD Residential Services

What You Will Do: 

The Director of IDD Residential Services (Area Director) oversees all residential programs and services across the assigned geographic region. Youll provide leadership strategic direction and operational oversight to ensure high-quality services for individuals with disabilities while supporting operational growth and developing new business opportunities.

This high-impact leadership role includes oversight of budget management staffing licensing compliance policy development program performance marketing and proposal preparation. Youll work closely with Area Managers Program Directors support staff and the state management team to drive operational excellence strengthen leadership teams and ensure consistency and compliance across all programs.

This position focuses heavily on leadership development operational excellence compliance oversight financial performance and strategic growth initiatives to support the long-term success of residential IDD/DD services throughout the region.

What you Will Do:

• Leadership & Team Development: Lead mentor and support Area Managers and Program Directors across assigned residential programs while promoting accountability collaboration communication and operational consistency. Support recruitment staff development retention and leadership growth initiatives across the region.
• Community & Relationship Building: Build positive relationships with families community partners referral sources and external stakeholders while representing Dungarvin throughout the community and supporting regional partnership and growth opportunities.
• Compliance & Operational Oversight: Oversee residential program operations to ensure compliance with state regulations licensing requirements Medicaid Waiver standards HCBS expectations and organizational policies. Maintain readiness for audits inspections operational reviews and escalated situations across all programs while supporting consistent person-centered service delivery.
• Financial & Performance Management: Monitor operational performance staffing trends budgets expenses and program performance across assigned services while partnering with leadership teams to support financial health operational stability and long-term program success.

Qualifications :

What Makes You a Great Fit:

• Education: Bachelors degree in human services or a related field required including Psychology Counseling Sociology Allied Health or Human Services.
• Experience: 5 years of experience within residential IDD/DD services group homes or community-based programs required.
• Leadership Experience: 2 years of leadership experience overseeing multiple programs sites or leadership teams preferred.
• Program Knowledge: Understanding of person-centered supports residential operations Medicaid/CIH/HCBS Waiver services and compliance standards in accordance to IDOH and CARF.
• Technical Skills: Proficiency with Microsoft Office programs and the ability to adapt to new technology platforms.
• Licensure & Transportation: Valid drivers license with a driving record that meets agency insurance requirements.

Nice-to-Haves:

• Industry Expertise: Experience supporting multi-site residential IDD/DD programs.
• Regulatory Knowledge: Knowledge of Indiana-specific disability service regulations and HCBS standards.
• Leadership Development: Experience mentoring leaders or supporting operational growth initiatives.
• Operational Insight: Budgeting financial oversight or performance management experience.

Additional Information :

Skills Crucial for Success

• Leadership: Inspire guide and mentor program directors and staff.
• Decision Making: Evaluate complex situations and implement sound timely solutions.
• Organization & Time Management: Manage multiple programs projects and priorities effectively.
• Problem-Solving: Identify operational or service challenges and implement corrective actions.
• Adaptability: Thrive in a dynamic environment with evolving programmatic staffing and operational needs.
• Customer-Centric Mindset: Ensure the needs of individuals served remain central to all decisions
• Communication: Clearly convey expectations provide feedback and build relationships with staff families and external stakeholders.

Why Youll Love This Job

This is your opportunity to lead and shape services for individuals with disabilities in Indiana while working in a collaborative and mission-driven environment. Youll have the autonomy to drive operational excellence mentor a talented team and make a meaningful impact on the lives of the people and families we serve. With a dynamic mix of leadership strategy and community engagement no two days are the sameand your contributions will be visible and valued every step of the way.

At Dungarvin diversity and inclusion are a part of what makes our organization strong. Together we can continue to work towards an inclusive culture that supports our employees and persons served. Dungarvin is an affirmative action and equal opportunity employer.

9/21

#DINFLMJ

Remote Work :

No

Employment Type :

Full-time