Director of Golf

Troons valued partner Fairmont Grand Del Mar located in San Diego California is pleased to announce an exciting career opportunity for a Director of Golf! We are seeking a motivated individual who is interested in contributing to an exceptional experience at a private 18-hole Tom Fazio-designed golf course.

Please note: This position is not employed by Troon; rather the selected candidate will be employed directly by Accor.

The Director of Golf will oversee all aspects of Golf Operations including its activities and relationships between members guests associates and community. Has the ultimate responsibility for maximum member guest satisfaction and financial performance.

Responsibilities:

• Develops implements and monitors annual budget revenue goals and expenses for golf operations department.
• Provides timely and accurate reporting of all financial and non-financial information as directed requested or required by management or representatives.
• Monitors monthly and other financial reports/statements on a daily weekly and monthly basis for the facility and takes effective corrective action when necessary.
• Develops maintains and administers sound organizational plans and initiates improvements as necessary.
• Work closely with all of the hotel departments to maximize total property revenue: Sales PR and F&B.
• Conduct effective hiring training coaching and counselling according to hotel polices.
• Creates a member service-oriented atmosphere that promotes the game of golf and meets the needs of the members.
• Responsible for implementing and maintaining excellent service to achieve member satisfaction.
• Oversees the care and maintenance of all the facilities physical assets.
• Develop and execute the golf marketing and membership plans with Director.
• Ensures the highest standards of quality for food and beverage service on property.
• Implements policies and procedures for the Golf and Maintenance Departments including compliance of all company standards relating to quality of products and services.
• Responsible for interviewing hiring training planning assigning and directing work evaluating performance rewarding and disciplining associates; addressing complaints and resolving problems.
• Manages department members that may include but is not limited to Head Professional Tournament Coordinator Director of Instruction Golf Services Manager Superintendent and Retail Manager.
• Provides leadership and vision to golf staff building people and preparing them for career advancement. Weekly staff meetings

• Must be a member in good standing of the PGA of America or LPGA of America
• Strong business acumen with demonstrated skills.
• Successful completion of a recognized Golf Management/Operations program.
• Director of Golf in a Four / Five Diamond Resort preferred
• Experience with a diversity of golf course operations: resort semi-private
• Thorough understanding of the Golf Retail industry
• Must be polished and professional and have excellent communication skills
• A demonstrated passion for guest service and exceeding expectations.
• Great computer skills required including experience with Microsoft Office tee time reservations POS retail inventory and familiar with Web based golf partners.

Physical Demands:

• Ability to run stand walk for duration of entire golf round.
• Frequent reaching and bending heavy lifting up to 50 lbs.
• Ability to work outdoors.

Accor Benefits:

• Employee benefit card offering discounted rates in Accor worldwide for you and your family
• Learning programs through our Academies designed to sharpen your skills
• Ability to make a difference through our Corporate Social Responsibility activities
• Career development opportunities with national and international promotion opportunities. The sky is your limit.
• Salary Range: $180000-$220000 (dependent on experience) with a generous incentive plan

Required Experience:

Director