Director of Golf Operations

Troon Careers is seeking an experienced and service-driven Director of Golf Operations to oversee the daily operations of The Westin Kierland Golf Club. This highly visible leadership role is responsible for delivering exceptional golf and hospitality experiences while driving operational excellence financial performance team development and cross-department collaboration within a luxury resort setting.

The Director of Golf Operations will work closely with resort leadership at The Westin Kierland Resort & Spa to align club operations with overall hotel objectives group business initiatives resort programming and brand standards. Success in this role requires a hands-on leader who thrives in a fast-paced hospitality environment and understands the importance of integration between golf operations and resort operations.

About The Westin Kierland Golf Club

Located in the heart of North Scottsdale The Westin Kierland Golf Club is a signature 27-hole Troon-managed facility known for its distinctive design approachable championship play and strong ties to the surrounding resort community. Established as part of the Kierland master-planned development the club has become a cornerstone of Scottsdales luxury golf and hospitality landscape.

Key Responsibilities

Lead all day-to-day golf club operations with a strong emphasis on hospitality service standards and guest satisfaction

Serve as a key strategic partner with hotel leadership to deliver a seamless resort and golf experience for guests groups tournaments and special events

Collaborate closely with hotel sales catering marketing and food & beverage teams to maximize revenue opportunities and support resort initiatives

Foster a culture of teamwork and communication between the golf club and resort departments

Recruit train mentor and develop department leaders and associates while promoting accountability and engagement

Ensure operational excellence across golf operations clubhouse operations retail practice facilities events and guest services

Manage budgets forecasting labor controls and financial performance to achieve operational goals

Support member and resort guest programming tournaments corporate outings and special events

Maintain Troon service standards and ensure compliance with company policies and safety protocols

Continuously evaluate and enhance the overall guest experience through innovation and service improvements

Qualifications

Bachelors degree in Hospitality Management Business Administration Recreation Management or related field preferred

Minimum 57 years of progressive leadership experience in golf club resort or hospitality management

Luxury resort experience strongly preferred

Proven ability to work collaboratively across hotel and club operations

Strong knowledge of golf operations hospitality service standards and guest experience management

Demonstrated financial management budgeting and team leadership experience

Excellent communication organizational and interpersonal skills

PGA CMAA or related industry certifications are a plus

Ability to work a flexible schedule including weekends holidays and evenings as business demands require

Why Join Troon

Opportunity to lead operations at one of Scottsdales most recognized resort golf clubs

Collaborative environment within a luxury resort destination

Career advancement opportunities throughout the Troon portfolio

Competitive compensation and comprehensive benefits package

Dynamic workplace culture focused on hospitality teamwork and innovation

Benefits & Other Compensation:
This position includes eligibility for the following benefits subject to applicable plan terms:

• Healthcare Benefits Medical Dental and Vision coverage

• Retirement Benefits 401(k) with employer match (19 years of age and older)
• Time Off Paid time off (PTO) and leaves of absence in accordance with applicable law and eligibility criteria
• Additional Compensation Eligibility for Bonuses Commissions Service Charge Employee Meals

Eligibility for benefits and the specific terms conditions and offerings are governed by the applicable plan of documents and company policies which may be amended at the Companys discretion.

About Troon:

Founded in 1990 and headquartered in Scottsdale AZ Troon is the worlds largest professional club management company that specializes in services in golf hospitality and residential more than 900 locations in 45 states and 27 countries Troon is a leading employer in by values that emphasize being infectiously energetic consciously kind and humbly prosperousTroon offers professionals the opportunity to grow and succeed within a globally respected more at.

Required Experience:

Director