Director of Food Service Operations

Director of Food Service Operations Position Title: Director of Food Service OperationsReports to: The General ManagerResponsibilities(*Catering responsibilities applicable only at specified accounts and may not apply to this role.)Coach supervise direct Food & Catering managers so operational needs (financial staffing product merchandising client expectations etc.) are met on a daily and oversee scheduling for Food Operation and Catering department(s) as necessary giving oversight/insight to Catering Operations Manager and Director of Catering Sales as designated management team or individuals in developing training standards for alcohol service customer service safety harassment with Regional Executive Chef warehouse & chef teams to track maintain and budget inventory and Cost of Goods (COG) as closely with Resident Area General Manager and General Manager regarding partnership onsite maintain professional communication and display support when necessary to knowledgeable of and manages in accordance with all applicable local state and federal a clean safe and organized work and demonstrate a complete understanding of company policies and weekly sales complete and maintain sales analysis monthly sales with General Manager and/or Resident Area General payroll and controllable profit within established guidelines. Meet payroll budget percent expectations by being strategic with coverage on-call shifts etc; in management of Department precedent to achieve Sales Per Cap & Controllable Budget in departments of business assessment for Food department and supports Director of Catering Sales for Catering with comparable market pricing to assess business model and drive per cap controllable costs associated with the operation. Continually strategize with General Manager and Resident Area General Manager on revenue avenues areas of the steps of SSA EXTRA Guest Service to ensure a memorable experience for every guest and client. Engage with Managers on ensuring EXTRA Guest Service at all levels of support and assist in driving operational systems processes and policies in support of organizations mission business needs client & SSA the unit is compliant with company policies and standards; Ensure compliance with all health and safety regulations laws and employee life-cycle management inclusive of progressive discipline documentation in field through ongoing establishment with management team and appropriate level of operation on daily basis based on weather events partnership expectations an active role in the long-range planning for Catering & Events department & build working relationship with the facility personnel to obtain operational needs (security cleaning maintenance etc.)Develop & support new and innovative operational items in Food with construction or renovation plans and their execution as designated by RAGM and Worker Compensation Compliance in an inclusive & supportive approach at the editorial role on all unit publications (newsletters calendars memos etc.)Ensures unit strives to be an example for Company & Client guidelines with regard to Sustainability/Conservation efforts. Displays knowledge of efforts in business application as well as giving adequate opportunity for teaching to unit staff as SSA / Unit in driving community effort through hiring efforts engagement activities and focus on opportunities of giving other tasks as deemed RequirementsStrong interpersonal and communication skills including the ability to articulate to our partner Resident Area General Manager and HQ leadership skills with an understanding of the importance of team building/development while fostering problem solving/decision making skills that are combined with the ability to be financial management merchandising analytical planning and leadership the ability to remain flexible in a fast-paced knowledge and skill level for basic office ability to stand for extended periods and to move and handle boxes (up to 35lbs) as necessary to operation which entails lifting and perform all functions as set forth to work varied hours/days including nights weekends and holidays as BelongingPromote an inclusive & supportive approach within the Brand team with networking continuing at all on removing barriers and empowering growth and opportunity for team members at all by example through Sustainability/Conservation efforts; displays knowledge of efforts in business application as well as giving adequate opportunity for teaching to unit staff as with SSA/Unit in driving community effort through engagement activities and focus. On opportunities of giving ExperienceSix years of Operations Management; Management experience in cultural iconic amusement or museum attraction a or Food Handling Certified a education backgrounds be 18years or is by no means an exhaustive list of all responsibilities skills duties requirements efforts or working conditions associated with this job description. SSA Group reserves the right to revise the job description or to require that other or different tasks are performed when circumstances change (i.e. emergencies changes in personnel workload rush jobs or technological developments)Compensation and BenefitsFull-Time Exempt$75 monthly cell phone stipendFlex Time Off: no accruals; employees are encouraged to schedule time off as needed within business Dental Vision Life Insurance and other voluntary benefits for you and your family; employee premiums in a 401(k) program with a 15% company match (must be 21 years or older eligible after one year of employment with 1000 hours worked available to enroll during Open Enrollment Periods).Short-Term Disability and Long-Term Disability employer sponsored; scaled-salary pay following submission and approval of leaveParental Leave: Birthing Parent Plan covers up to (6-8) weeks fully paid leave based on the birthing Paid Benefit: Up to 120 hours of Paid Leave for qualifying reasons including Parental Bonding and your familys serious medical to 5 days Paid Bereavement LeaveOn-Demand Pay Program: Get access to a portion of earned wages before Plan & Employee Discounts where applicablePaid sick leave is provided in accordance with applicable state and local laws. Accrual rates caps and usage rules vary by include: Arizona California Chicago Pittsburgh Connecticut Illinois Massachusetts Michigan Minnesota Missouri New Mexico New York Rhode Island Washington D.C. Colorado: Employees accrue 1 hour of paid sick leave for every 30 hours worked up to 48 hours per year under the Healthy Families and Workplaces Act (HFWA). Maryland: Employees accrue at least 1 hour of paid sick and safe leave for every 30 hours worked up to 40 hours per year as required under the Maryland Healthy Working Families Act. Washington: Employees accrue 1 hour of paid sick leave for every 40 hours worked in accordance with the Seattle Paid Sick and Safe Time.