Director of Environmental Services

City/State

Work Shift

Overview:

The Director of Environmental Services provides strategic and operational leadership for Environmental Services and related non-clinical support functions at Sentara Norfolk General Hospital. The director leads a large team through managers supervisors and team leaders and ensures a clean safe compliant and patient-centered environment for patients visitors and team members. The director oversees daily operations departmental budgets staffing labor productivity financial performance service quality hazardous materials responsibilities and regulatory survey readiness. This leader develops and implements policies procedures programs and performance standards; identifies opportunities to improve quality and efficiency; and strengthens accountability teamwork employee engagement patient experience and service excellence. The director collaborates closely with Nursing Infection Prevention Safety Facilities Patient Experience clinical departments and hospital leadership to support patient satisfaction and smooth hospital operations. The successful candidate will be an engaged highly visible leader who models accountability cultivates trust and empowers the team to deliver consistently exceptional service.

Education:

Bachelors degree required. Two years of relevant experience may be accepted in lieu of the degree.

Experience:

• Progressive Environmental Services leadership experience in a complex healthcare environment. Experience in a Level I trauma center tertiary care hospital academic medical center or comparably complex healthcare setting is required.
• Leadership of large Environmental Services teams
• Healthcare regulatory standards safety requirements infection prevention practices hazardous materials responsibilities and survey readiness
• Budget management staffing models labor productivity financial performance and operational metrics
• Service quality continuous improvement and employee engagement
• Demonstrated success improving the patient experience through consistent cleanliness responsiveness service quality and collaboration with clinical teams
• Collaboration with clinical operational and executive leaders
• Strong communication relationship-building change management problem-solving accountability and organizational leadership skills

Location:

Sentara Norfolk General Hospital in Norfolk Virginia. This is a full-time onsite position scheduled for 40 hours per week. No travel is required.

Benefits: Caring For Your Family and Your Career

Medical Dental Vision plans

Adoption Fertility and Surrogacy Reimbursement up to $10000

Paid Time Off and Sick Leave

Paid Parental & Family Caregiver Leave

Emergency Backup Care

Long-Term Short-Term Disability and Critical Illness plans

Life Insurance

401k/403B with Employer Match

Tuition Assistance $5250/year and discounted educational opportunities through Guild Education

Student Debt Pay Down $10000

Pet Insurance
Legal Resources Plan
Colleagues have the opportunity to earn an annual discretionary bonus ifestablished system and employee eligibility criteria is met.

Sentara Norfolk General Hospital located in Norfolk VA is a 525-bed tertiary care facility that is home to the only Level I Adult Trauma Center and burn trauma unit in Hampton Roads and also serves as the primary teaching hospital for Eastern Virginia Medical School.

In addition to the high-quality heart program at Sentara Heart Hospital our facility is home to Nightingale Regional Air Ambulance and several other dedicated facilities and specialized services. As a recognized accredited Comprehensive Stroke Center and Magnet hospital for nursing excellence our hospital specializes in heart and vascular neurosciences neurosurgery urology oncology spine care advanced imaging behavioral health maternity and womens health including a state-of-the-art neonatal intensive care unit.

Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30000-member workforce. Diversity inclusion and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.

In support of our mission to improve health every day this is a tobacco-free environment.

For positions that are available as remote work Sentara Health employs associates in the following states:

Alabama Delaware Florida Georgia Idaho Indiana Kansas Louisiana Maine Maryland Minnesota Nebraska Nevada New Hampshire North Carolina North Dakota Ohio Oklahoma Pennsylvania South Carolina South Dakota Tennessee Texas Utah Virginia Washington West Virginia Wisconsin and Wyoming.