Director of Enrollment

A little about us Kidango () is an early learning nonprofit committed to setting every child on a path to thrive in kindergarten and in life. We believe that all children can reach their full potential if they and their families have access to the right opportunities and resources. As the largest child care provider in the San Francisco Bay Area we provide thousands of children especially those from low-income families with safe healthy nurturing environments and relationships. Through our policy work we aim to take our expertise beyond the children and families that we serve and drive change in early childhood education at the local state and federal levels. Our goal is to make sure all children have the social emotional and academic skills they need to learn grow and realize their potential.

About The Role

The Director of Enrollment is a key member of Kidangos Director team providing strategic leadership over enrollment processes compliance and contract eligibility across our centers and family care homes. This role requires deep expertise in Federal- and State-Funded Programs exceptional analytical and leadership capabilities and a solutions-oriented approach to driving enrollment excellence. The Director will play a critical role in positioning the organization for sustainable growth and ultimately in ensuring more Bay Area children have access to the care and learning they deserve.

What Youll Be Doing

• Develop and implement innovative strategies to optimize enrollment operations ensuring alignment with organizational goals and regulatory requirements.
• Lead and manage the efficiency of enrollment systems and processes leveraging best practices to improve outcomes.
• Establish and monitor key performance indicators (KPIs) to assess enrollment and compliance effectiveness.
• Play a critical role in the organizations Growth Team by strategically planning enrollment in support of expansion
• Attend meetings and training as necessary to stay current on regulations including contact with state consultants and participation in conferences and seminars.
• Ensure adherence to all applicable Federal and State regulations maintaining the integrity and eligibility of contracts and funding requirements.
• Plan organize and manage all areas of the enrollment compliance and eligibility process. Track and monitor enrollment in centers and family homes to ensure ongoing regulatory compliance.
• Oversee the agencys monthly and quarterly 801a 801b PLIS and CAPSDAC reporting.
• Provide Finance with monthly reporting for agency grants.
• Ensure the organization remains current on all State and Head Start regulations and requirements.
• Lead and coordinate preparation of the organizations eligibility files for Contract Monitoring Reviews internal audits and audits by other funders and entities.
• Act as the organizations Appeals Hearing Officer for all enrollment and program-related appeals.
• Oversee the timely creation evaluation and updating of enrollment forms required by the organization community care licensing and state and federal contracts.
• Set up and maintain the organizations enrollment waitlist and attendance system/database. Partner with Data and IT teams and provide technical assistance to users as needed.
• Foster seamless coordination across departments creating an environment that promotes efficient processes and drives enrollment and compliance success.
• Build and maintain partnerships with school districts and other community organizations related to enrollment.
• Supervise mentor and motivate a high-performing enrollment team to achieve agency goals.
• Represent Kidango professionally in interactions with a diverse group of clients partners and community contacts.
• Advocate on behalf of all children families and agency staff.
• Provide excellent customer service to staff clients and contacts of the agency.
• Maintain confidentiality of children families and staff at all times
• Work as a member of the agency team actively promoting Kidangos mission and philosophy.
• Participate in activities that support ongoing professional growth.
• All other duties as assigned by the Director of Enrollment.

Preferred qualifications

• Bachelors degree in a related field or an equivalent combination of education.
• Minimum of 8 years in a supervisory or director-level role.
• Background in nonprofit administration or early childhood education programs
• Proven experience in administrative services compliance or enrollment management roles.
• Experience with enrollment and attendance management systems/databases.
• Strong analytical and problem-solving skills with attention to detail.
• Excellent leadership and interpersonal skills; demonstrated ability to supervise and develop staff.
• Strong verbal and written communication skills.
• Bilingual in English and Spanish strongly preferred given the communities Kidango serves.

Additional Requirements

• Must pass a health screening and TB test
• Must pass background fingerprint clearance
• Valid Driver License
• Must be 18 years or older
• The ability to lift up to 30lbs may be needed during some job duties
• The employee will be required to use hands for computer work answering phone calls etc.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions

Perks

• An opportunity to improve real lives solve hard problems and change the world
• Friendly supportive and adventurous environment with a team of engaged colleagues
• A comprehensive industry-leading benefits package
• Opportunities to connect with and learn from colleagues and partners around the world

Drug-Free Workplace

We believe every employee has the right to work in an environment that is free from all forms of unlawful discrimination. Consistent with applicable laws Kidango makes all decisions involving any aspect of the employment relationship without regard to race color religion age gender sexual orientation marital status national origin citizenship the presence of any physical or mental disability of someone otherwise qualified veteran status genetic information or any other status or characteristic protected by local state or federal law other than those positions which are deemed ministerial in nature. Discrimination and/or harassment based on any of those factors are inconsistent with our philosophy of doing business and will not be tolerated. This policy of non-discrimination applies to all aspects of application procedures hiring advancement transfers reductions in force discharge compensation training or other terms conditions and privileges of employment.

EEO

A diverse and inclusive workplace where we learn from each other is an integral part of Kidangos culture. We actively welcome people of different backgrounds experiences abilities and perspectives. We are an equal opportunity employer and a great place to work. Join us and help us achieve our mission!

If you need assistance or accommodation to complete your application please contact our recruitment team at . Were happy to support you through the process.