Director of Engineering & Operations- The Infinity
San Francisco, CA - USA
Job Summary
The Director of Engineering & Operations is responsible for the overall leadership management and performance of the Associations physical plant building systems and operational services. This role oversees day-to-day building operations long-term asset management preventive maintenance programs vendor and staff performance regulatory compliance and capital or operational projects.
This position combines hands-on engineering oversight with strategic operational leadership to ensure safe efficient cost-effective and high-quality building operations while supporting residents staff Management and the Board of Directors.
Building Engineering & Physical Plant Oversight (20%)
- Oversee the safe efficient and compliant operation of all building systems including mechanical electrical plumbing HVAC fire/life safety security elevators water circulation gas distribution and building automation/control systems.
- Monitor maintain repair and optimize all common area equipment and systems and Association-maintained in-unit components.
- Plan implement and recommend system upgrades repairs and capital improvements in coordination with the General Manager and Board.
- Modify optimize and manage building control software to ensure energy efficiency and system performance.
- Ensure seasonal HVAC calibration and energy-efficient operations.
Preventative Maintenance & Asset Management (20%)
- Develop implement and oversee the preventive maintenance program across all Association assets using BuildingLink and Limble.
- Maintain accurate equipment inventories maintenance records and documentation.
- Oversee development and execution of the Annual Maintenance Calendar and ensure reserve study component accuracy condition assessments and repair schedules.
- Conduct regular inspections of all common areas and ensure deficiencies are promptly addressed.
- Perform quality assurance inspections of completed work for safety compliance and workmanship.
Operations & Vendor Management (15%)
- Manage all operational service contracts including but not limited to janitorial landscaping pool fitness equipment trash window washing elevators fire/life safety HVAC data systems such as video management access control network LAN WAN WiFi systems BMS and remediation services.
- Prepare RFPs manage bid processes analyze proposals and provide vendor recommendations to Management and the Board.
- Supervise all vendors while on site and ensure work meets Association standards; recommend vendor continuation or termination as necessary.
- Provide proper resident notification and oversee vendor coordination to minimize operational disruptions.
- Prepare vendor performance evaluations and written reports as requested.
Staff Leadership & Supervision (15%)
- Directly supervisor and manage engineering maintenance and operations staff.
- Responsible for hiring training scheduling performance evaluations corrective action and termination recommendations
- Oversee timekeeping overtime approvals payroll coordination and staffing levels.
- Develop performance metrics and protocols to measure staff productivity and service quality.
- Foster a professional collaborative and high performing team environment.
Budgeting Reporting & Administration (10%)
- Assist in preparing and managing the annual operating budget and reserve planning.
- Monitor operational expenditures and recommend cost control and efficiency opportunities
- Maintain accurate work order and tasks logs in BuildingLink and Limble.
- Prepare weekly operations updates and monthly staff/operations reports
- Maintain operational calendars reports and documentation for Management and the Board.
- Manage inventories of tools supplies and operational equipment.
Resident Support & Customer Service (10%)
- Serve as a senior technical and operational resource for residents staff and management
- Investigate and resolve resident complaints related to engineering operations or vendor performance
- Oversee HOA architectural control and enforcement related to building systems and operational impacts per governing documents and local/state regulations.
- Maintain clear professional communication with residents committees and the Board
Compliance Safety & Inspections (5%)
- Ensure compliance with all city state and federal regulatory agency requirements
- Obtain necessary permits and coordinate inspections of building systems as required by code
- Conduct and document inspections in accordance with OSHA Cal/OSHA and applicable safety standards
- Maintain preparedness for audits regulatory reviews and insurance or remediation claims
Emergency Responses (5%)
- Maintain readiness and leadership emergency situations including floods fires power outages earthquakes and other disasters.
- Respond to and manage after-hours emergencies and arrange recovery services
- Ensure timely resident and stakeholder communications during emergencies
- Maintain certification as Fire Safety Director or an alternative if required
- Be available by cell 24/7 for emergency response
- Minimum of (8) eight years of progressive experience in high-rise building engineering operations management or a combination of both.
- Proven experience managing internal teams and external vendors
- Strong working knowledge of mechanical electrical plumbing HVAC Fire/Life Safety Systems and building automation.
- Ability to read and interpret construction drawings specifications and technical documents
- General familiarity with building codes environmental and safety regulations and the Uniform Commercial Building Code
- Proficiency with BuildingLink Limble and other industry-related software systems such as Microsoft Word Excel PowerPoint Outlook and Zoom.
- Water fire and mold remediation experience preferred
- Minimum of a high school diploma or equivalent. College degree technical school degree preferred.
- EPA certification EPA Universal 608 HVAC certificate Certified Pool Operator certificate and High-Rise Fire Safety Director certificate (within 6 months of hire).
- Award-Winning Culture:Proud recipient of the Great Place to Work Certification.
- Highly Rated Employer:Check out our Glassdoorreviews read our reviews here.
- Comprehensive Benefits:Competitive salary health insurance and 401(k) matching for qualifying team members.
- Work-Life Balance:Vacation sick time holiday pay and your birthday holiday.
- Cutting Edge Technology:Access to industry-leading tools and resources that drive efficiency and success.
- Career Growth and Development:Join a company committed to supporting your professional growth and helping you achieve your goals.
Required Experience:
Director
About Company
Why You'll Love Working at Action At Action Property Management, we believe in creating an environment where you truly love where you work. We offer competitive pay and ample opportunities for career growth and advancement. Our comprehensive benefits package includes medical, dental, ... View more