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Director of Employee Benefits Operations & Client Strategy
Job Location:
Job Location:
Cordova, TN - USA
Monthly Salary:
Not provided by the employer
Monthly Salary:
Posted:
11 August 2026 (30+ days ago)
Posted:
Application Deadline:
22 November 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Responsive recruiter
Benefits:
- HSA and FSA
- Health insurance
- Paid time off
- Parental leave
- Training & development
- Vision insurance
- Wellness resources
- 401(k)
- 401(k) matching
- Competitive salary
- Dental insurance
- Donation matching
- Employee discounts
Insight Risk Management a Member of Correll Insurance Group has an immediate need for a Director of Employee Benefits Operations and Client Strategy at our office in Cordova TN.
The Director of Employee Benefits Operations & Client Strategy reports directly to the Vice President of Employee Benefits and serves in a dual-capacity leadership role combining senior-level Account Executive responsibilities with operational leadership of the Employee Benefits service team.
This individual will serve as an Account Executive for a portfolio of Employee Benefits clients while providing day-to-day leadership mentoring and support to Employee Benefits Account Managers. The position is responsible for driving client retention expanding self-funded and alternative funding solutions enhancing operational efficiency and ensuring exceptional service delivery across the Employee Benefits division.
Working closely with the Vice President of Employee Benefits Producers agency leadership carriers and vendor partners the Director will support growth initiatives improve profitability strengthen client relationships and contribute to the continued success and expansion of the Employee Benefits practice.
Essential Duties and Responsibilities:
Essential Duties and Responsibilities:
- Foster a collaborative culture
- Support acquisition and retention of mid-size and large employer groups
- Expand self-funded and alternative funding solutions
- Improve client satisfaction and retention
- Increase revenue and profitability
- Create operational efficiencies
- Provide strategic leadership to support business growth
Client Consulting & Relationship Management:
- Serve as Account Executive for complex and large employer groups
- Manage a portfolio of mid-market and large employer clients
- Lead renewals with Producers and Account Managers
- Develop strategic funding and renewal recommendations
- Oversee marketing efforts claims reporting vendor management and enrollment strategies
Team Leadership & Operations Management:
- Provide day-to-day leadership to Account Managers
- Mentor and develop team members
- Establish service standards and best practices
- Lead process improvement initiatives
- Support onboarding and professional development
Minimum Qualifications & Experience:
- 7 years of Employee Benefits experience
- Experience managing large and complex employer groups
- Leadership experience developing service teams
- Strong expertise in self-funded health plans captive arrangements reference-based pricing level-funded plans and alternative funding strategies strongly preferred
- Knowledge of ERISA ACA COBRA and HIPAA
- Life & Health License required
- CEBS RHU REBC or similar designation preferred
Summary:
If you enjoy helping others and are a compassionate customer-focused individual then apply today! At Correll Insurance Group we pride ourselves on our insurance products and customer service and inclusive work environment for our team.
NOTE: The information contained in this job description has been prepared to indicate the general nature of work performed by an employee within this classification. It is not designed to be interpreted as a comprehensive inventory of all duties responsibilities and qualifications required of employees assigned to this job.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability status protected veteran status or any other characteristic protected by law.
Correll Insurance Group has been in the Carolinas since 1931.
The local agents of Correll Insurance Group offer individual and business insurance solutions. We develop client relationships to provide insurance packages including homeowners and car insurance flood and liability insurance for both businesses and families.
We support local independent agents who serve the towns they live in. Our agents have stood beside their neighbors in the Carolinas Tennessee Kentucky Arkansas and Mississippi for generations. Correll agents offer services backed by the resources of an established national firm.
Correll Insurance Group one of the largest independent insurance agencies in the Southeast. We are a Trusted Choice independent agency that represents more than 200 insurance companies allowing us to design the best product for most situations.
This agency is independently owned and operated. Your application will go directly to the agency and all hiring decisions will be made by the management of this agency. All inquiries about employment at this agency should be made directly to the agency location and not to the Independent Insurance Agents of North Carolina.
Required Experience:
Director
About Company
Correll Insurance Group connects individuals and businesses with insurance solutions through 50+ agencies across the Southeast. Find an agency near you.
