Director of Digital Operations | Allconnect

This role requires a hybrid schedule and will be based in our New York City or South Charlotte NC Headquarters (Monday through Thursday) and work fully remotely on Fridays each week.

The Allconnect Mover Platform connects movers to experiences that enable them to seamlessly shop or transfer services like Internet Energy Security Insurance and more. Our mission is to help make moving simple. Allconnect is a portfolio of consumer assets including and MyMove which powers the Change of Address Flow that reaches 30M customers annually. The platform combines industry-leading distribution proprietary data models and AI-enabled applications to drive meaningful growth for strategic partners. Our strategic partners include Fortune 500 companies looking to fuel their growth objectives with unique user journeys and unmatched scale.

In this role Director of Digital Operations youll build & grow the Security and Insurance categories of the Mover Platform partnering with Fortune 500 companies to build integrated experiences for both new customer growth & retention of existing customers. Youll manage an internal team of cross-functional roles to drive business growth in a fast-paced environment.

Check us out on the RV website here: Youll Do:

• Lead and manage the Insurance and Security categories within the Allconnect Movers Platform - a national movers platform that reaches 30M customers
• Own category performance across business operations customer experience partner relationships and P&L management
• Define and execute the customer experience strategy and roadmap delivering impactful products and features that drive measurable business results
• Own executive-level partner relationships driving strategic initiatives that accelerate growth create long-term value and strengthen competitive positioning
• Identify and capitalize on new growth opportunities including new partnerships customer experiences and monetization strategies
• Partner cross-functionally with internal stakeholders to align strategy prioritize initiatives and deliver business outcomes.

What Were Looking For:

• 6 years of leadership experience driving growth in digital businesses with experience managing external partnerships and optimizing customer acquisition and engagement strategies
• Proven track record of driving revenue growth through strategic partner management expanding existing partnerships and identifying new business opportunities.
• Experience building leading and developing high-performing teams including both individual contributors and people leaders across product analytics and business functions
• Strong analytical and problem-solving skills with the ability to translate data-driven insights into strategy and execution that drive customer and business outcomes
• Experience defining performance metrics and leveraging customer insights to drive acquisition engagement retention and long-term customer value
• Desire to work hands-on in a performance based analytically driven fast-paced environment.
• Strong communication skills with ability to articulate and present your recommended strategy and gain buy-in across a diverse functional team both internal and external.

Compensation:

This range reflects total cash compensation which may include base salary only or base salary plus target bonus depending on the role. Where eligible equity may also be offered separately and not included below. Actual compensation varies based on location experience and qualifications.

• Total Cash Compensation Range: $140000 - $210000 per year

*New York City Total Cash Compensation Range: $175000 $262000 per year

Additionally the following benefits are provided by Red Ventures subject to eligibility requirements.

• Health Insurance Coverage (medical dental and vision)
• Life Insurance
• Short and Long-Term Disability Insurance
• Flexible Spending Accounts
• Holiday Pay
• 401(k) with match
• Employee Assistance Program
• Paid Parental Bonding Benefit Program
• Flexible Paid Time Off (PTO): We believe time to rest and recharge is essential. Thats why we offer a generous and flexible PTO policy. Full-time employees accrue 20 days of PTO for a full calendar year annually with an increase to 25 days after five years of service.

Who We Are:

Red Ventures is a global portfolio of high-growth companies spanning several U.S. businessesa joint venture in the health services industryand strategic investments in Europe. Their businesses include The Points Guy Lonely Planet Bankrate the Allconnect Platform RV Home Client Growth RV Growth & Transformation Sage Home Loans Corporation and more. Across the portfolio Red Ventures businesses deliver seamless digital experiences for consumers help Fortune 100 clients solve large-scale digital growth challenges and create world-class experiences and opportunities for employees. Learn more follow @RedVentures on LinkedIn and Instagram.

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