Director of Construction

• 401(k)
• 401(k) matching
• Bonus based on performance
• Company car
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

• Lead the daily operations and overall performance of the construction department
• Manage coach and develop Project Managers and other construction team members
• Establish clear expectations and hold employees accountable for performance
• Ensure Project Managers follow company processes and consistently execute their responsibilities
• Monitor individual and departmental KPIs and address performance concerns promptly
• Conduct regular project production and financial review meetings with Project Managers
• Evaluate department capacity staffing subcontractor availability and resource needs
• Partner with the General Manager to establish departmental goals and execute business priorities
• Build a culture centered on accountability teamwork customer service and continuous improvement

• Take ownership of the construction departments revenue gross profit production and operational results
• Monitor project financials and department performance through regular reporting and review
• Hold Project Managers accountable for maintaining project budgets schedules documentation and profitability
• Review estimates supplements change orders and project financials as needed to ensure accuracy and protect margins
• Identify underperforming or at risk projects and work with the responsible Project Manager to establish a corrective action plan
• Identify opportunities to improve workflow efficiency quality and financial performance
• Ensure the department has the staffing subcontractors and resources needed to support production goals

• Provide oversight and direction to Project Managers throughout the construction lifecycle
• Ensure Project Managers accurately estimate scope schedule and budget each project
• Confirm that Project Managers secure signed contracts required deposits and customer approvals before work begins
• Ensure permits are obtained and projects comply with applicable building codes and local requirements
• Monitor project progress anticipated completion dates costs and customer satisfaction
• Ensure Project Managers maintain complete and accurate project documentation
• Review escalated project concerns and guide Project Managers in developing appropriate solutions
• Conduct project reviews site visits and walkthroughs as needed to evaluate progress quality or performance
• Ensure completed work meets approved plans specifications scopes of work and company quality standards

• Oversee the departments subcontractor and vendor network
• Ensure Project Managers properly identify evaluate and manage qualified subcontractors
• Establish expectations for subcontractor pricing quality timeliness professionalism safety and documentation
• Monitor subcontractor performance and address recurring concerns
• Support negotiations involving pricing terms capacity or performance issues
• Maintain adequate subcontractor coverage to support current and anticipated production needs

• Establish and maintain customer service expectations for the construction department
• Hold Project Managers accountable for providing clear and consistent customer communication
• Support Project Managers with escalated customer concerns when leadership involvement is appropriate
• Ensure warranty claims are assigned tracked and resolved promptly
• Monitor project quality and implement improvements when recurring issues are identified
• Promote a customer experience that supports referrals repeat business and the companys reputation

• At least five years of construction management or construction operations experience preferred
• Previous experience leading Project Managers and overseeing a construction department division or similar operation
• Restoration reconstruction insurance repair or disaster recovery experience is strongly preferred
• Demonstrated experience managing employees department financials subcontractor relationships and operational performance
• Strong understanding of estimating scoping supplements change orders contracts permitting scheduling and construction project execution
• Proven ability to lead teams improve performance and protect project profitability
• Strong leadership communication negotiation and problem-solving skills
• Ability to evaluate multiple projects and competing priorities from a departmental perspective
• Comfortable reviewing financial reports project performance and departmental KPIs

At SERVPRO you can make a positive difference in peoples lives each and every day! Were seeking self-motivated proactive responsible and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2000 franchises all over the country finding exciting and rewarding SERVPRO career opportunities near you is easy! We look forward to hearing from you.

All employees of a SERVPRO Franchise are hired by employed by and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by jointly employed by agents of or under the supervision or control of Servpro Franchisor LLC in any manner whatsoever.