Director of Client Development
San Francisco, CA - USA
Job Summary
Cooley is seeking a Director of Client Development to join the Marketing and Client Developmentteam.
Position summary:The role is partof the Client Development Team whichis responsible fororchestratingthe full client lifecyclefrominitialtargeting and sales campaigns to sophisticated listening and feedback programsensuring deep market penetration and sustainable growth.Specificduties and responsibilities include but are not limited to the following:
Position responsibilities:
Strategic Design & Execution:Define and execute a clear actionable client development strategy aligned with firm priorities translating high-level goals into specific plans across regions industries and key accounts.
Integrated Growth Priorities:Align BD and Marketing priorities plans and resources around shared growthobjectivesto ensure a unified and efficient approach to market opportunities.
High-Stakes Business Partnership:Team with partners toidentifyand advance growth opportunities providing hands-on leadership for priority accounts and pursuits where senior engagement is critical to success.
Scalable Growth Infrastructure:Design and implement the programs tools and resources necessary for consistent BD execution ensuring the team is equipped tooperatewith discipline and measurable impact.
Organizational Leadership & Alignment:Lead develop and align the CD organization across all groups and rolesestablishingclear expectations focus and rigorous accountability for results.
Client Listening & Relationship Expansion:Champion the voice of the client through formal feedback programs converting insights into actionable strategies to strengthen service delivery and expand existing relationships.
Performance Monitoring & Adaptation:Oversee thepursuitpipeline activity and revenue trends proactively adjusting strategies and resource allocations based on performance data and market feedback.
Collaborative Culture:Instill a one-team culture of collaboration across Client Development Marketing and related enabling functions to drive a coordinated approach to growth across all firm capabilities.
Strategic Coaching & Intelligence:Serve as a high-level advisor to firm leadership providing the tactical coaching and market intelligenceto move client relationships from transactional to strategic partnerships.
People Leader:
Serve as direct supervisor and mentor to direct reports
Provide day-to-day supervision of direct reports ensure compliance with assigned workhoursandmonitor forcompliance with all firm and department policies. Manage staffing coveragereviewand process time logs/time off requests
Support business professional development and continued educational opportunities
In collaboration with immediate supervisor andcentralHRparticipatein hiring performance appraisals counselingterminationand other employee lifecycle events
All other duties as assigned or
Skills and experience:
:
After orientation at Cooley LLP exhibitproficiencyin the Microsoft Office suiteiManageand other firm applications
Ability to work extended and/or weekend hours as
Ability to travel as
10 years of directly relevant exempt-level experience(e.g.marketing or business development preferably with an emphasis working in a client development function)with 5 years of management experience in relevant roles
Proventrack recordof effective leadership
Bachelors degree
Preferred:
Priorlegal industry or professional servicesexperience
Competencies:
Entrepreneurial by nature
Excellent attention to detail
Approaches tasks through a lens of quality and consistency
Approaches tasks through a digital first lens
Exceptional interpersonal and communication skills with ability tofacilitateand solve problems
Ability to organize prioritize and coordinate multiple activities often under tight timelines
Takes a consultative approach to set goals drive projects and achieve outcomes
Strong judgment
Team-player with collaborative spirit
Unwavering ability to handle and maintain confidentiality regarding firm information projectsclient data
High levelof professionalismat all times
Demonstrated ability to lead through influence and develop talent
Proactive analytical mindset
Effective presentation skills
Cooley offers a competitive compensation and excellent benefits package and is committed to fair and equitable employment practices. EOE.
The expected annual pay range for this position with a full-time schedule is $260000 - $320000.Please note that final offer amount will be dependent on geographic location applicable experience and skillset of the candidate.
We offer a full range of elective benefits including medical health savings account (with applicable medical plan) dental vision health and/or dependent care flexible spending accounts pre-tax commuter benefits life insurance AD&D long-term care coverage backup care for children and/or adults and other parental support addition to elective benefit options benefited employees receive firm-paid life insurance AD&D LTD short term medical benefits as well as 25 days of Paid Time Off (PTO) and 10 paid holidays each year. We provide generous parental leave and fertility benefits. New employees will attend a detailed benefit orientation to learn more about our many benefits and resources.
Required Experience:
Director
About Company
Cooley LLP is a global law firm with more than 1,600 lawyers across 20+ offices in the United States, Europe, and Asia, advising clients on matters critical to their businesses, including venture capital, technology, life sciences, litigation, and M&A.