Director of Carrier Capacity, Arrive Fresh
Job Location:
Austin, TX - USA
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
Who We Are
Arrive Logistics is a leading transportation and technology company in North America with plans to grow significantly year over year. Our success is a testament to our remarkable team and what were building together. Were committed to providing employees with a meaningful work experience and have established an award-winning culture that supports personal and career development in a fun casual and collaborative environment.
Who We Want
As the Director of Carrier Capacity for Arrive Fresh you will play a critical role in expanding our high-growth produce and floral division by building and scaling an elite cold-chain carrier network. We are seeking an entrepreneurial high-energy leader who combines deep expertise in perishable freight with a proven track record of coaching and developing high-performing capacity this position you will establish operational standards optimize procurement strategies and foster key carrier partnerships to ensure premium execution in a highly volatile market. Your strong industry credibility and passion for operational excellence will directly accelerate our strategic goal of becoming a top North American freight brokerage.
- Direct the overall operations strategy and execution of the Arrive Fresh carrier capacity department to maximize service and buying power within the fresh produce sector.
- Inspire mentor and coach Carrier Capacity Managers and Carrier Account Representatives of all tenures to build specialized sales and procurement skills.
- Cultivate a high-performing collaborative team culture focused on professional development talent retention and engagement.
- Develop and implement robust Carrier Compliance and Claims Management programs tailored to the unique demands of temperature-controlled and perishable freight.
- Ensure strict operational compliance with food safety regulations including the Food Safety Modernization Act (FSMA) Sanitary Transportation of Food (STF) and the Perishable Agricultural Commodities Act (PACA).
- Collaborate with Business Development and Client Success leadership to align departmental goals resolve operational bottlenecks and execute cross-functional strategic initiatives.
- Create and implement Standard Operating Procedures (SOPs) for specialized carrier procurement onboarding and service delivery.
- Oversee bid management processes with growers (shippers) and key institutional customers (retail foodservice processor and wholesale accounts).
- Partner with Technology teams to enhance Transportation Management System (TMS) functionality driving operational efficiency and a premium carrier experience.
- Analyze key performance indicators (KPIs) such as lane pricing tender acceptance carrier retention and service delivery to optimize network productivity.
- Bachelors Degree in Business Administration Logistics Supply Chain or equivalent professional experience preferred.
- 15 years of relevant brokerage experience in third-party logistics (3PL) or freight brokerage operations.
- 10 years of dedicated experience in produce and floral logistics with deep knowledge of perishable cold-chain capacity procurement.
- 6 years of logistics leadership experience managing coaching and scaling carrier capacity or carrier sales teams.
- Proven expertise in food safety regulations including FSMA STF and PACA with experience building specialized carrier compliance programs.
- Demonstrated experience in bid management carrier contract negotiations and transportation network pricing.
- Expertise in leveraging modern Transportation Management Systems (TMS) and analytical platforms to track and improve carrier performance.
- Excellent communication presentation and interpersonal skills with a bold leadership presence and a solutions-oriented mindset.
- Take advantage of our comprehensive benefits package including medical dental vision life disability and supplemental coverage.
- Invest in your future with our matching 401(k) program.
- Build relationships and find your home at Arrive through our Employee Resource Groups.
- Enjoy office wide engagement activities team events happy hours and more!
- Leave the suit and tie at home; our dress code is casual.
- Work in the booming city of Austin TX we are in a convenient location close to the airport and downtown.
- Park your car for free on site!
- Start your morning with a specialty drink from our fully stocked coffee bar Brokers Brew.
- Sweat it out with the team at our onsite gym.
- Maximize your wellness with free counseling sessions through our Employee Assistance Program
- Take time to manage your physical and mental health - we offer company paid holidays paid vacation time and wellness days.
- Receive 100% paid parental leave when you become a new parent.
- Get paid to work with your friends through our Referral Program!
- Get relocation assistance! If you are not local to the area we offer relocation packages.
Required Experience:
Director
About Company
Our relentless pursuit of perfection has made us one of the nation’s fastest-growing freight brokerages. Visit us now and ship or haul with us.
