Director of Business Intelligence

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The Director of Business Intelligence serves as the primary execution leader for the Business Intelligence team owning the day-to-day operational delivery and execution of the BI roadmap ensuring work progresses against agreed priorities and timelines.

The Directorownsday-to-day management of BI staff driving delivery against the departmental roadmap ensuring data governance standards are embedded in all solutions and serving as a key partner to business stakeholders across the University.

Where the AVP sets direction from BI strategy architectural vision governance financials and the roadmap; the Director owns the execution of this direction into tangible high-quality analytical solutions that enable data-driven decision-making and ROI across Herzing University.

Occasional weekend/evening hours may be needed during releases maintenance and critical support needs.

REQUIREMENTS:

• Bachelors degree in BusinessIntelligence Data Science Computer Science Information Technology or a related fieldrequired. Masters degree in a relevant discipline preferred.
• Minimum of 5 years of progressive experience in business intelligence data analytics or data engineeringrequired.
• Minimum of 2 years of direct people management or formal team leadership experiencerequired.
• Demonstrated hands-on experience with the Microsoft BI and data platform stack: Azure Data Factory Azure Data Lake Microsoft Fabric Power BI SQL Server and related services.
• Strong working knowledge of dimensional modeling semantic layer development and enterprise reporting architecture.

Preferred:

• Experience with Salesforce/Education Cloud analytics or CRM-integrated data architectures.
• Experience in a higher education environment.
• Familiarity with IT portfolio and roadmap management processes (e.g. ServiceNow DevOps boards).
• Experience delivering or supporting machine learning or AI-powered analytics use cases in a production environment.

Compensationisdeterminedbased on the qualifications experience and circumstances of each hire. It is uncommon for new employees to start near the top of the salary range. We offer a comprehensive benefits package including a tuition waiver and reimbursement program health insurance paid time off and a retirement savings plan with company match. The salary range for this role is $11465 to $155136

RESPONSIBILITIES:

Roadmap Execution & Delivery

• Lead the day-to-day execution of the Business Intelligenceteamroadmap ensuring projects are scoped tracked and delivered to committed timelines and quality standards.
• Own delivery of priority BI initiatives including cloud data architecture (Azure/Fabric) Power BI reporting data governance operationalization Salesforce/Education Cloud analytics and advanced analytics/ML use cases.
• Translate strategicobjectivesset by the AVP into actionable project plans team assignments and measurable milestones with clear acceptance criteria.
• Maintain delivery discipline across the teamfacilitatingsprint planning standups retrospectives and roadmap reviews in alignment with IT portfolio management processes.
• Proactivelyidentifyand escalate delivery risks blockers and dependencies; develop mitigation plans and communicate status to the AVP and stakeholders with clarity and precision.
• Ensure all workprogressesthrough established intake governance and delivery stage gates as defined by the IT Roadmap process.

Team Leadership & Development

• Directly manage coach and develop Business Intelligence team memberssetting clear expectations providing regular feedback and building individual capability aligned to team and institutional needs.
• Cultivate a high-performance accountable and cohesive team culture that values curiosity ownership continuous improvement and data quality.
• Establish andmaintaina healthy team operating rhythm including workload prioritization capacity management and recognition of strong execution.
• Partner with the AVP on talent planning performance management and professional development planning for each team member.
• Reduce AVP operational and tactical involvement by building a team capable of self-directed high-quality delivery.

Data Architecture & Engineering Oversight

• Oversee the design development and maintenance of BI solutions across the Microsoft stack including Azure Data Factory Azure Data Lake Microsoft Fabric Power BI and the enterprise medallion architecture.
• Ensure all data pipelines semantic models and reporting assets are built to governance quality and security standardsconsistently and repeatably.
• Lead or coordinate onboarding of priority enterprise data sources into the unifiedlakehouse/warehouse (e.g. clinicals Salesforce/Education Cloud enrollment finance).
• Maintain architectural documentation runbooks and operational monitoring frameworks to ensure platform stability and scalability.

Analytics & Reporting Delivery

• Oversee the development and ongoing maintenance of executive KPI dashboards operational reports and self-service analytics solutions in Power BI and related tools.
• Ensure analytical solutions are built to serve the full student lifecycle:enrollment academics clinical programs financial aid faculty engagement and retention.
• Support the delivery of a minimum of two operationalized machine learning or AI-powered analytics use casesdemonstratingmeasurable business impact using the Microsoft stack.
• Enable stakeholder self-service by promoting governed high-quality semantic models and providing training and enablement resources.

Stakeholder Partnership & Cross-Functional Collaboration

• Serve as a key point of contact for business stakeholders seeking BI support-gathering requirements managing expectations and ensuring delivery aligns to intended outcomes.
• Collaborate with IT peers (Applications Infrastructure Operations) to ensure data platform dependencies integrations and security controls are coordinated effectively.
• Partner with the AVP to support executive and senior leadership with data-driven insights including dashboard reviews KPI reporting and governance briefings.
• Build trust and credibility across the institution through consistent high-quality delivery and clear transparent communication.

Strategic Support & Organizational Development

• Actively contribute to IT leadership discussions roadmap planning and departmentalgoal settingin partnership with the AVP.
• Represent the Business Intelligence team in cross-functional project teams and institutional initiatives as directed.

Click Hereor use the following link to learn more about careers at Herzing University: be able to remain in a stationary positionmostof the time.

Applicants mustbe authorized towork for any employer in the U.S. We do not sponsor or take over sponsorship of an employment Visaat this time.

It is the universitys practice to recruit and hire without discrimination because of skin color gender religion LGBTQi2 status disability status age national origin veteranstatus or any other status protected by law.ââ University prohibits sex-based discrimination in any education program or activity that itoperates. Individuals may report concerns or questions to the Title IX Coordinator. The notice of nondiscrimination islocatedat University is committed to providing a diverse environment and is dedicated to fostering a culture and atmosphere of mutual respect.ââIt provides an inclusive and collegial community where individuals are valuedheardand empowered to contribute to the effectiveness of the institution.

Required Experience:

Director