Director of Banquets

• Provide strategic leadership and direction for all banquet operations ensuring exceptional service operational excellence and financial performance. 
• Develop and execute departmental goals aligned with the hotels strategic business plan. 
• Foster a culture of luxury service accountability collaboration and continuous improvement. 
• Establish and maintain service standards that exceed guest expectations while ensuring consistency across all banquet operations. 
• Lead all financial and labor management functions for the Banquet Department including annual budgeting forecasting payroll scheduling productivity standards and expense control to ensure efficient operations and achievement of financial objectives.
• Drive revenue growth and profitability through analysis of financial performance labor productivity banquet revenues inventory management and operational efficiencies while identifying opportunities to enhance overall departmental performance.
• Partner with Conference Services & Catering Sales Culinary Stewarding Front Office Engineering and Housekeeping to ensure seamless execution of all meetings conferences weddings and special events. 
• Drive guest satisfaction by proactively monitoring event execution responding to guest concerns and implementing service recovery strategies. 
• Ensure compliance with all company policies luxury brand standards health and safety regulations food safety requirements and local licensing laws. 
• Lead recruitment onboarding training engagement recognition and retention initiatives for the banquet team. 
• Conduct regular departmental meetings performance reviews and development planning. 
• Identify opportunities to enhance banquet operations through innovation process improvements and technology. 
• Participate as a member of the Food & Beverage leadership team and contribute to hotel-wide initiatives and strategic planning. 
• Serve as Manager on Duty when required. 
• Perform other duties as assigned.

Qualifications :

• Minimum 5-7 years of progressive Food & Beverage leadership experience including luxury banquet operations. 
• Previous Director Assistant Director or Senior Banquet leadership experience preferred. 
• Experience leading large teams within a luxury hotel or resort environment. 
• Proven success managing large-scale social events conventions meetings and VIP functions. 
• Bachelors degree in Hospitality Management Business Administration or a related field preferred. 

Additional Information :

All your information will be kept confidential according to EEO guidelines.

Remote Work :

No

Employment Type :

Full-time