Director New Student and Family Programs

Join the vibrant community at California State University Long Beach (CSULB)!

Located just three miles from the Pacific Ocean CSULB offers an inspiring workplace and an exceptional Southern California lifestyle. Our 322-acre campusone of the largest in the CSU systemserves more than 42000 students and is known for its commitment to student success innovation and impactful academic and research initiatives.

As a member of the CSULB community youll experience a dynamic environment filled with cultural landmarks collaborative energy and opportunities to make a meaningful difference.

Work-life balance thrives here. Long Beach blends coastal relaxation with urban vibrancy offering miles of beaches year-round sunshine a thriving arts and food scene and convenient access to both Los Angeles and Orange County. Its an ideal place to grow your career while enjoying everything Southern California has to offer.

Join the California State University (CSU) and explore career opportunities that advance student success and strengthen Californias futureoffering competitive compensation comprehensive benefits and professional growth.

Under the direction of the Associate Vice President and Dean of Students the Director of New Student and Family Programs is responsible for the vision leadership strategic direction administration and supervision of the department in designing implementing and administering services that are equitable inclusive and provide culturally sensitive services that enhance the quality of campus life. This will be done through orientation First-Year-Experience intentional efforts geared towards second year students and programming for families along with other innovative programs to build a stronger sense of belonging to help increase our retention and graduation rates. Additionally the position oversees strategic planning efforts goal setting processes assessment of department services and programs and the creation and implementation of student learning outcomes in alignment with the goals of the Division of Student Affairs (DSA) and the University. The Director will work collaboratively throughout DSA and across campus including the Advising Enrollment Services and Institutional Research to ensure that data is collected and utilized for programmatic effectiveness and focused on student success.

• Leadership & Management of New Student and Family Programs to include First and Second Year Students
• Direct all staff and resources to plan implement and evaluate programs to provide all incoming CSULB students with orientation along with an intentional first year and second year experience.
• Direct staff and resources to plan implement and evaluate parent and family programs. Provide direct supervision of staff.
• Advising/Mentoring/Coaching
• Supervises first year advising/mentoring/coaching program including recruitment training and support of first year advisors/mentors/coaches.

New Student and Family Programs

This is a regular at-will position.

Administrator I

Salary placement is determined by the education experience and qualifications the candidate brings to the position internal equity and the hiring departments fiscal resources.

• Hiring Range: The hiring range for this position is up to $7916.00 per month commensurate with candidates education experience skills and training.

At California State University (CSU) we prioritize the health growth and success of our employees. Our benefits program reflects our commitment to your overall well-being.

To be eligible for full benefits employees must be appointed at least half-time (.50 FTE) with an appointment lasting more than six months and one day. Benefits eligibility and offerings may vary based on appointment type classification and applicable collective bargaining agreement. Eligible employees may have access to a comprehensive benefits package that can include:

• Paid Time Off: Up to 24 vacation days per year (based on employee group and/or length of service) 14 paid holidays and 12 sick days annually with unlimited accrual.
• Health Coverage: A variety of medical dental and vision plans.
• Retirement Plans: Participation in the CalPERS defined benefit plan along with voluntary savings options such as 403(b) 401(k) and 457 plans.
• Educational Benefits: Tuition fee waiver programs for eligible employees; dependent eligibility varies by employee group and bargaining unit.
• Employee Assistance Program (EAP): Confidential counseling and support services for employees and their families.
• Additional Benefits: Wellness programs professional development opportunities and insurance options including life disability and pet insurance.

Candidates are encouraged to review the appropriate CSU Employee Benefits Summaryfor details specific to their position. Additionally the CSU Total Compensation Calculator is available to help prospective employees understand the full value of the CSU benefits package and how it complements base salary.

This position is a strategic and collaborative student affairs leader with experience overseeing new student transition orientation family engagement and first- and second-year experience programs. They provide leadership for personnel budgets assessment and program development while ensuring alignment with divisional and university priorities. This individual builds strong campus partnerships to create a seamless and engaging student experience leads large-scale orientation and welcome initiatives and uses data-informed practices to enhance student belonging engagement persistence and success. They are committed to inclusive excellence support culturally responsive programming expand outreach to diverse student and family populations and leverage technology to deliver accessible and effective services. They also serve as an effective representative of the department leading committees and collaborating across the university to advance student success initiatives.

Additionally the ideal candidate has experience leading advising mentoring and coaching programs that promote student success and retention. They are adept at recruiting training supervising and supporting advisors mentors and coaches while ensuring targeted outreach and individualized support for first-year students. They demonstrate a student-centered approach to helping students navigate academic and personal challenges through proactive interventions action planning and appropriate referrals to campus resources.

The successful candidate is committed to student well-being compliance and accountability including serving as a Campus Security Authority under the Clery Act and applicable university policies. They maintain a high level of professionalism responsiveness and sound judgment in addressing student needs supporting students in crisis and fulfilling all reporting responsibilities while contributing to the overall success of the institution and performing additional duties as assigned.

Ability to communicate with an ethnically and culturally diverse campus community. Ability to follow all university policies procedures and guidelines including but not limited to safety civility information security and non-discrimination policies and procedures. Ability to contribute to a positive university experience for each and every student and assist in achieving the universitys commitment to a vision of excellence.

Five years of experience in managerial role required in higher education preferred.

Minimum of three years of experience in first year experience and orientation or a closely related field.

Experience in collaborative planning implementing and program evaluation.

Experience with budgeting and cost analysis.

Experience of progressively responsible student affairs work.

Experience in developing strategic plans.

Experience working effectively with the politics of a complex organization.

Masters Degree preferred.

Valid CA Drivers License required for operating university vehicles to travel on university business. Employees who are required to operate motorized vehicles and/or use their personal vehicle more than once a month on University business are required to take a mandatory Defensive Driving course and enroll in the DMV Employee Pull Notice (EPN) Program.

Click Apply Now to complete the CSULB Online Employment Application.

Please fill out the application completely. It is important that all sections of the online application are completed fully and accurately. Be sure to include all relevant education and experience. Your application will be used to determine whether you meet the minimum qualifications for this position.

Light work - Job involves some lifting of medium weight objects (10-20 pounds) and/or 10% - 20% of the job involves standing or walking.

CSULB is not a sponsoring agency for staff and management positions (i.e. H-1B Visas).

A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSULB will make a conditional offer of employment which may be rescinded if the background check reveals disqualifying information and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.

Due to the nature of this position current CSULB employees are subject to a criminal record check unless they have successfully completed a criminal background check through CSULB within the past 12 months.

The person holding this position is considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21 2017 as a condition of employment.

Campus Security Authority: This position serves as a Campus Security Authority under the Clery Act and Executive Order 1107. Incumbent is required to promptly report allegations of Clery qualifying crimes that occur within a campus Clery geography.

Conflict of Interest: The duties of this position will include participation in decisions that may have a material financial benefit to the incumbent. Therefore the selected candidate will be required to file Conflict of Interest Form 700: Statement of Economic Interest on an annual basis complete ethics training within 6 months of appointment and attend this training every other year thereafter.

Consistent with California law and federal civil rights laws CSULB provides equal opportunity in employment without unlawful discrimination or preferential treatment based on race sex color ethnicity national origin or other protected status. CSULB complies with Title VI of the Civil Rights Act of 1964 Title IX of the Education Amendments of 1972 the Americans with Disabilities Act (ADA) Section 504 of the Rehabilitation Act the California Equity in Higher Education Act Californias Proposition 209 (Art. I Section 31 of the California Constitution) other applicable state and federal anti-discrimination laws and CSUs Nondiscrimination Policy. We prohibit discriminatory preferential treatment segregation based on race or any other protected status and all forms of discrimination harassment and retaliation in all university programs policies and practices.

California State University Long Beach expects respectful professional behavior from its employees in all situations. Acts of harassment or abusive conduct are prohibited. Demonstrated appropriate professional behavior treating others with civility and respect and refusing to tolerate abusive conduct is expected of all employees.

We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact .

California State University Long Beach as part of the CSU system is a State of California Employer. As such the University requires all employees upon date of hire to reside in the State of California.

As of January 1 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.